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PC Crashing to Black Screen
Hello, I have been having issues with my pc crashing for a few months now. The crashes steadily got worse over time. The crash involves my pc freezing for 2 - 3 seconds and then the monitor going black but the pc doesnt restart itself it will stay on until i shut it off. My mouse and keyboard will shut off but turn back on for a few seconds when i hit a key/button then turn back off. The crashes mainly happen when there is alot of media usage, and by this i mean Tidal music app is open playing music, youtube is up on my browser, any website with a lot of picture/video extensions. It will crash the odd time while gaming.
I did format my pc a few days ago but the crashes have continued and maybe added more problems. >.< I have been doing some research here for similar posts/problems. i've ran p95 without any errors, heaven benchmark completes with no crashes or artifacts, ran sfc /scannow which did once find corrupted files but it seems it fixed them since it completes error free when i run it now. I went ahead and ran tuneup.bat as well which i will post further down in this thread. Event Viewer has Kernel Power 41 with bugcheck codes 0'd and (70368744177664),(2) keyword? Hopefully my pc aint to far gone :P Ty for the help too
Windows Version - 20H2(Build 19042.822)
Link to V2 log files - KKONA-(2021-02-28_21-05-24).zip
tuneup.bat info in next thread vvvvvvvv
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Code:########################################################### # The following commands will be run in sequence. # # The first 5 will take quite a while to run, be patient. # ########################################################### sfc /scannow dism /online /cleanup-image /scanhealth dism /online /cleanup-image /restorehealth sfc /scannow chkdsk /scan wmic recoveros get autoreboot wmic recoveros set autoreboot = false wmic recoveros get autoreboot wmic recoveros get DebugInfoType wmic recoveros set DebugInfoType = 7 wmic recoveros get DebugInfoType wmic pagefile list /format:list wmic Computersystem where name="KKONA" get AutomaticManagedPagefile wmic Computersystem where name="KKONA" set AutomaticManagedPagefile=True wmic Computersystem where name="KKONA" get AutomaticManagedPagefile bcdedit /enum {badmemory} C:\Windows\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\Windows\system32>dism /online /cleanup-image /scanhealth Deployment Image Servicing and Management tool Version: 10.0.19041.844 Image Version: 10.0.19042.844 [==========================100.0%==========================] No component store corruption detected. The operation completed successfully. C:\Windows\system32>dism /online /cleanup-image /restorehealth Deployment Image Servicing and Management tool Version: 10.0.19041.844 Image Version: 10.0.19042.844 [==========================100.0%==========================] The restore operation completed successfully. The operation completed successfully. C:\Windows\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\Windows\system32>chkdsk /scan The type of the file system is NTFS. Stage 1: Examining basic file system structure ... 378624 file records processed. File verification completed. Phase duration (File record verification): 6.65 seconds. 8854 large file records processed. Phase duration (Orphan file record recovery): 0.00 milliseconds. 0 bad file records processed. Phase duration (Bad file record checking): 0.80 milliseconds. Stage 2: Examining file name linkage ... 197 reparse records processed. 551388 index entries processed. Index verification completed. Phase duration (Index verification): 11.71 seconds. 0 unindexed files scanned. Phase duration (Orphan reconnection): 469.15 milliseconds. 0 unindexed files recovered to lost and found. Phase duration (Orphan recovery to lost and found): 0.76 milliseconds. 197 reparse records processed. Phase duration (Reparse point and Object ID verification): 4.36 milliseconds. Stage 3: Examining security descriptors ... Security descriptor verification completed. Phase duration (Security descriptor verification): 43.31 milliseconds. 86383 data files processed. Phase duration (Data attribute verification): 0.66 milliseconds. CHKDSK is verifying Usn Journal... 41936640 USN bytes processed. Usn Journal verification completed. Phase duration (USN journal verification): 219.25 milliseconds. Windows has scanned the file system and found no problems. No further action is required. 999571819 KB total disk space. 301549696 KB in 267583 files. 176068 KB in 86384 indexes. 0 KB in bad sectors. 519327 KB in use by the system. 65536 KB occupied by the log file. 697326728 KB available on disk. 4096 bytes in each allocation unit. 249892954 total allocation units on disk. 174331682 allocation units available on disk. Total duration: 19.13 seconds (19136 ms). C:\Windows\system32>wmic recoveros get autoreboot AutoReboot FALSE C:\Windows\system32>wmic recoveros set autoreboot = false Updating property(s) of '\\KKONA\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\Windows|\\Device\\Harddisk1\\Partition3"' Property(s) update successful. C:\Windows\system32>wmic recoveros get autoreboot AutoReboot FALSE C:\Windows\system32>wmic recoveros get DebugInfoType DebugInfoType 7 C:\Windows\system32>wmic recoveros set DebugInfoType = 7 Updating property(s) of '\\KKONA\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\Windows|\\Device\\Harddisk1\\Partition3"' Property(s) update successful. C:\Windows\system32>wmic recoveros get DebugInfoType DebugInfoType 7 C:\Windows\system32>wmic pagefile list /format:list AllocatedBaseSize=4608 CurrentUsage=43 Description=C:\pagefile.sys InstallDate=20210225141216.774701-360 Name=C:\pagefile.sys PeakUsage=46 Status= TempPageFile=FALSE C:\Windows\system32>wmic Computersystem where name="KKONA" get AutomaticManagedPagefile AutomaticManagedPagefile TRUE C:\Windows\system32>wmic Computersystem where name="KKONA" set AutomaticManagedPagefile=True Updating property(s) of '\\KKONA\ROOT\CIMV2:Win32_ComputerSystem.Name="KKONA"' Property(s) update successful. C:\Windows\system32>wmic Computersystem where name="KKONA" get AutomaticManagedPagefile AutomaticManagedPagefile TRUE C:\Windows\system32>bcdedit /enum {badmemory} RAM Defects ----------- identifier {badmemory} C:\Windows\system32>Echo off ################################################################################### # How to capture batch file data and post in your thread in the BSOD forum # # # # Batch files and instructions for use in BSOD debugging[Part Two-Four] # # # # Press [V] to visit the above web page for detailed instructions. # # Press [C] to close this window. # ###################################################################################
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