BSOD Constantly after installing windows 10


  1. Posts : 3
    Windows 10
       #1

    BSOD Constantly after installing windows 10


    Hello everyone, about two weeks ago I installed my free copy of windows 10, but ever since my laptop has been BSOD constantly, anywhere from two minutes after start up, to about an hour in. I have a Dell Alienware 18.5 laptop, CPU is an Intel i7 3630QM, gpu is a NVIDA Geforce GTX 660M. I noticed the crashes usually happen if im running videos on youtube, or playing online games. I will attach the folder with my log data, thank you in advance.
      My Computer


  2. Posts : 1,092
    Win 10 Pro x64
       #2

    Welcome to the forum,

    Looks like your network driver is getting flagged,

    Code:
    BugCheck C8, {1, 2, 0, 0}
    
    *** WARNING: Unable to verify timestamp for Ak27x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ak27x64.sys
    Probably caused by : Ak27x64.sys ( Ak27x64+1fe27 )
    
    
    Followup: MachineOwner
    Loaded symbol image file: Ak27x64.sys
        Image path: \SystemRoot\System32\drivers\Ak27x64.sys
        Image name: Ak27x64.sys
        Timestamp:        Wed Dec 07 09:13:57 2011 (4EDF9ED5)
        CheckSum:         002AB75A
        ImageSize:        002A2000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    This is a newer version,

    http://www.dell.com/support/home/us/...&categoryId=NI

    See if that helps.
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Thanks for the help, but when I try to install the update, I get the message "Your hardware is not supported on this Windows version. The installer can not continue".
      My Computer


  4. Posts : 1,092
    Win 10 Pro x64
       #4

    Alright, I try to use the OEM before going here for drivers,

    Drivers for Atheros AR9380 and Windows 8

    Your card is listed there so it should work, those are win 8 drivers.

    You have to use this method to install those,

    Driver - Install in Device Manager in Windows 8

    They don't have installers so you just point it to the unzipped folder you downloaded.
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Hello again, I have done those steps, it worked for one day, but today it started crashing again

    I try to reinstall the drivers but it always says that I have the best drivers, and then just cancels out
      My Computer


  6. Posts : 43
    Windows 10
       #6

    mattryu said:
    Hello again, I have done those steps, it worked for one day, but today it started crashing again

    I try to reinstall the drivers but it always says that I have the best drivers, and then just cancels out
    I am not sure whether you need to Stop the automatical update of Windows drivers before installing?
      My Computer


 

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