so many error messages and Blue Screens  


  1. Posts : 10
    win 10
       #1

    so many error messages and Blue Screens


    Hello everyone,

    I'm Jim, Ive posted on this site before but not for a long time as Ive had luck with my machines running well. However at the moment I'm having trouble with errors and blue screens.

    I'm on Win version 1090 OS Build 1863.1379.

    The machine is an older build (nearly 2 years now) but Ive just started using it in my day to day photography business. I tried to spec it up as much as possible to run the large and numerous camera and drone files. I use the machine for processing these files with programs such as Phase Capture One pro, Davinci and Photoshop, I also use the machine for browsing, email and other business related programs.

    Just yesterday my machine went nuts with errors and Blue Screens over and over, it was hard to keep it stable enough to run sfc scannow, which fixed some issues.

    some of the errors

    Driver not less or equal
    0xc000021a
    0xc000098
    system 32 drivers evbda.sys
    PFN list corrupt
    Ntoskrnl.exe 0000098

    these are just the ones that stayed up long enough for me to write down, there were many more I missed.

    The machine was particularly unstable while I was using Firefox with many pages/tabs crashing and blue screening.

    I unpluged a usb 3 PCi card I had attached and that did make some difference, as today the machine hasn't crashed.

    I have no idea what the problem maybe and have uploaded my Log collector file and hope someone may run their eyes over it.

    Thanks in advance
    Jim
    so many error messages and Blue Screens Attached Files
      My Computer


  2. Posts : 514
    Windows 10
       #2
    Last edited by jmatt; 27 Feb 2021 at 07:25.
      My Computer


  3. Posts : 10
    win 10
    Thread Starter
       #3

    Thanks jmatt, I'll run those.
      My Computer


  4. Posts : 514
    Windows 10
       #4

    After thorough memory tests, if you still have problems, Nvidia is mentioned in your dump files.
    Use DDU to remove all Nvidia drivers. Then reinstall them.

    Display Driver Uninstaller
    https://forums.geforce.com/default/t...sed-03-01-14-/
    Download Display Driver Uninstaller (DDU) 18.0.3.6
    http://www.wagnardmobile.com/DDU/
      My Computer


  5. Posts : 10
    win 10
    Thread Starter
       #5

    thanks for all that.

    It'll take me a few days to get the time to run the tests, I'll report back what I find.

    Thanks again.
      My Computer


  6. Posts : 10
    win 10
    Thread Starter
       #6

    Thanks for the help, JMatt.

    I did both memtests and no errors were found.

    a day or so later I couldn't get the machine to boot, it wouldn't even try to get into the bios, just lights on the motherboard, I thought bricked!

    After much unplugging an trying, I removed the battery for 20 mins and it booted up into safe mode and ran the Nvidia uninstaller then installed it again.

    The machine had been running well until today where it was freezing after i launched Mozilla, it did this 5 times then started doing it while booting to bios, after getting into the bios screen after many attempts I tried to update the bios but found I am running the current version. So booted into safe mode and ran sfc scannow, (no errors there either. Currently machine is running fine, but I feel that it could freeze any moment.

    Any ideas on why this may be happening?

    Cheers
    Jim
      My Computer


  7. Posts : 514
    Windows 10
       #7

    "Any ideas on why this may be happening?"
    Process of elimination, step by step, have to get the basics right.

    Run these tools to update. You may have to use Safe mode.

    AMD Driver Autodetect
    https://www.amd.com/en/support

    AMD Cleanup Utility
    https://www.amd.com/en/support/kb/faq/gpu-601

    Intel Driver & Support Assistant (former Intel Driver Update Utility)
    Download Intel Driver & Support Assistant 21.1.5.2
    Download Intel(R) Driver & Support Assistant

    - - - Updated - - -

    Another basic, go to updates & get the latest version of W10.
    Or,
    Download the ISO, right click on the ISO & hit burn, I use an RW. Use Rufus if you want to put it on a thumb drive.

    Download Windows 10 Media Creation Tool, or The Update Assistant can help you update to the latest version of Windows 10.
    https://www.microsoft.com/en-au/soft...load/windows10
    https://windows.microsoft.com/en-us/...n-tool-install
    Windows 10 Media Creation Tool: Create Installation Media
    https://www.tenforums.com/tutorials/...-download.html

    Rufus
    Download Rufus 3.13
    Rufus 3.13 Free Download - FreewareFiles.com - Desktop Category
    Rufus 3.13 Screenshot - Freeware Files.com
    http://rufus.akeo.ie/
    Windows 10 bootable USB drive with Rufus
    How to make a Windows 10 Bootable USB Drive (With Rufus) - Trick i Know
    How to download Windows 10 ISO onto USB drive with Rufus Pureinfotech
    https://www.groovypost.com/howto/cre...b-flash-drive/
    https://www.windowscentral.com/how-c...a-uefi-support
    UEFI
    Select the GPT partition scheme for UEFI computers.

    I would try installing on top of your existing OS.
    Insert your thumb drive or DVD disk ( don't restart & boot from them ) & double click on setup.
      My Computer


 

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