PC Freeze on Heavy use/streaming w/ Gaming

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  1. Posts : 41,464
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer



    Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    For each drive post images of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10
      My Computer


  2. Posts : 12
    Windows 10
    Thread Starter
       #12

    Thanks zbook - see below screenshots. All looks well, to my untrained eye?

    Drive 1: data drive - HDD
    PC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161037.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161058.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161126.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161142.png

    Drive 2: SSD
    PC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161253.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161312.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-161328.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-1610371.png
      My Computer


  3. Posts : 41,464
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    The drive tests look fine.
    At sometime the temperature was modestly elevated on st2000.
      My Computer


  4. Posts : 12
    Windows 10
    Thread Starter
       #14

    Great, thank you Zbook, really appreciate your help. I'll mark this one solved in a few days after a bit more testing.
    I would never have guessed a not-insignificant but also not ridiculous amount of dust could cause such an issue as this.

    Just goes to show!
      My Computer


  5. Posts : 41,464
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    So there were no unexpected shutdowns or restarts?
      My Computer


  6. Posts : 12
    Windows 10
    Thread Starter
       #16

    zbook said:
    So there were no unexpected shutdowns or restarts?
    Nothing (yet) since I've dusted the it, no. I've tested it under fairly heavy load (CP2077 + chrome with about 20 odd windows) and it's been stable.

    It behaved for a few days without issue before, but never under that level of stress.
      My Computer


  7. Posts : 41,464
    windows 10 professional version 1607 build 14393.969 64 bit
       #17
      My Computer


  8. Posts : 12
    Windows 10
    Thread Starter
       #18

    So I did look to this when the computer was freezing and restarting but it didn't actually tell me anything other than 'windows was not properly shut down'.

    That being said, I've just taken another look at it out of interest, and apparently something is still going wrong. According to the logs, I had hardware errors last night and the night before... (without realising it).

    I know exactly what I was doing at both these moments - watching full screen Netflix, on Microsoft Edge. The PC did stop responding for a moment but it would then it would function normally - I assumed it was just buffering.

    See logs below:

    PC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-174825.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-174845.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-174859.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-174912.pngPC Freeze on Heavy use/streaming w/ Gaming-screenshot-2021-03-16-1610371.png
      My Computer


  9. Posts : 41,464
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    Upload a new V2.
      My Computer


  10. Posts : 12
    Windows 10
    Thread Starter
       #20
      My Computer


 

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