Windows 10 crashes and restarts when waking up  


  1. Posts : 2
    Windows 10
       #1

    Windows 10 crashes and restarts when waking up


    Hi!

    I originally posted this on the techsupport sub-reddit and I was told to post here on the TenForums if I didn't get anything, so here I am!

    I can reliably reproduce this issue: put computer to sleep, wake up by pressing a keyboard key, motherboard RGB strip turns on, display remains blank, then motherboard status LEDs light up signaling a reset.
    After reset, system is fine, no startup errors, nothing. Except for the warnings on the event viewer.

    I am running Windows 10 Home 20H2.
    All my drivers/firmwares are up to date: GPU, chipset, BIOS, Bluetooth, LAN, WLAN, SSD.

    Memtest+ passed with 0 errors
    SSD tests came back without errors

    All I have is a mini dump in which BlueScreenView reports:

    Code:
    ntoskrnl.exe	ntoskrnl.exe+407a69	fffff801`03600000	fffff801`04646000	0x01046000	0x0d8333e6
    storport.sys	storport.sys+3b6e2	fffff801`07400000	fffff801`074b3000	0x000b3000	0x8e6c5590	19/09/2045 02:07:44 p. m.
    BTW, my system date is fine, it is NOT the year 2045.

    Log: WINCRAFT-(2021-02-24_22-50-42).zip - Google Drive

    Any suggestion is appreciated.
      My Computer


  2. Posts : 624
    Windows 10 Pro 21H2 x64
       #2

    "2045" ? Is this a 20H2 bug?

    Windows was acting janky for me, with a clean install on a brand new Samsung 970 Pro 512 GB NVMe SSD on February 4th.
    Even when the ISO is from an official source, it still acted janky, SFC claimed it found corrupt files and fixed and the log, looked like more likely a Windows issue, possibly caused by OOBE when using a Microsoft account, which I use on my daily driver, in my listed specs, the same motherboard.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    I've been having the issue in the last week. I updated to 20H2 after the bug appeared. Before that I had issues with local time and UTC with my linux partition, so I changed Windows back to using local time and setup Linux to use local time instead of UTC.

    Is it possible system files were corrupted with this change?

    - - - Updated - - -

    So I did
    Code:
    dism /online /cleanup-image /restorehealth /source:H:\sources\install.wim
    sfc /scannow
    Which resulted in nothing, a dead end.
    Any other ideas?
      My Computer


 

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