Constant BSOD/Black screen Windows 10 New System


  1. Posts : 2
    Windows 10
       #1

    Constant BSOD/Black screen Windows 10 New System


    So back in december I built my customer a new PC. Specs:

    Ryzen 3700x, 32GB of RAM, Gigabyte B550 Gaming X, ADATA 2tb SSD, 700w powersupply, 8tb ironwolf pro hard drive and a 2tb seagate baracuda hard drive, GTX 1660 super.

    The issue has been the same and I have changed out under warranty everything except the CPU and the 2 hard drives. We have tried new RAM, new SSD, new Powersupply, new motherboard. Have reinstalled and repaired windows several times.

    Issue happens like this. At a random point in time (can be an hour, can be 4-5 days) the PC will just BSOD to UNEXPECTED STORE_EXCEPTION. It hangs at 0 for hours. After a reboot, it goes to a black screen and asks to insert boot drive.

    The only way to actually get it to boot to windows (on the m.2 PCIE ssd) is to power off the PSU and power it back on again. When trying to get into bios post a BSOD, it will not see the SSD, only the two sata hard drives.

    At this point I really think its a bad hard drive as this is the only parts I have not changed out. I also do not know if this is caused by windows 10 (maybe the built in back up feature?) or hardware (like I said I changed out everything under warranty except the 2 hard drives).

    I just wanted to see if anyone else seems to have any ideas of what this could be. I have never seen this kind of issue, I have had plenty of BSOD's due to bad memory or powersupplies etc, but considering I thought it was a failed SSD at first and had that replaced with a new one, I don't think it is.

    Yes, I am running ryzen power plan, yes I have fastboot off. Yes I have ran chk disk and sfc scan, both return no problems. Yes I have reinstalled windows. Yes I have set the pagefile to be on the SSD.
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    MrPepka said:
    I did, It said "if I can" then do this and that. Which at the moment, I cannot.
      My Computer


 

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