BSOD crashes on Win 10 ntoskrnl.exe


  1. mohamadkhalaf
    Posts : 2
    windwos 10
       New #1

    BSOD crashes on Win 10 ntoskrnl.exe


    Situation
    BSOD suddenly even when in VMware "2 times occur", and 1 time occur without doing anything.

    Edition Windows 10 Pro for Workstations
    Version 20H2
    Installed on ‎2/‎6/‎2021
    OS build 19042.789
    Experience Windows Feature Experience Pack 120.2212.551.0

    Device name DESKTOP-G7DRRK5
    Processor AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
    Installed RAM 16.0 GB
    Device ID 9A169D27-3949-49C1-8327-C8F76C5F48C1
    Product ID 00391-70000-00000-AA200
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

    Antivirus Bitdefender.

    Log file in attachment
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Please run the V2 Log Collector to provide more information.
      My Computers
    Quote Quote

  4. mohamadkhalaf
    Posts : 2
    windwos 10
    Thread Starter
       New #3

    axe0 said:
    Please run the V2 Log Collector to provide more information.
    hello,
    Thanks for response, First I remove Bitdefender from my PC because the problem started after 1 day since I install it. an then I run V2 Log Collector.
    check attachment please.
      My Computer
    Quote Quote

  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Please check VMware Player for updates, it looks to be causing the crashes.
      My Computers
    Quote Quote

 

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