BSOD crashes on Win 10


  1. Posts : 6
    windows 10
       #1

    BSOD crashes on Win 10


    Situation
    BSOD suddenly even when in idle, what I did is just start up the PC and leave it here without doing anything.

    Frequency
    Not frequent, just once happened yesterday

    Recent installed programs / updates
    Attachment 318278
    Attachment 318281

    Windows Version
    Attachment 318279

    Capture from bluescreenview
    Attachment 318282

    Dump logs from v2 logger
    DESKTOP-ARQTI45-(2021-02-10_12-08-42).zip - Google Drive

    Thanks for any help and advices
      My Computer


  2. Posts : 514
    Windows 10
       #2

    How to fix the ‘System Service Exception’ error on Windows 10 – 0x0000003B
    How to fix the ‘System Service Exception’ error on Windows 10 - 0x0000003B - Troubleshooting Central

    10 steps in the above link, here the best way to handle step 1.

    Here are the first steps, more steps may be needed, after I see the result of these logs.
    Step 1: Run AdwCleaner
    Download AdwCleaner 8.0.9.1
    Download AdwCleaner
    Downloads - AdwCleaner - ToolsLib
    https://www.malwarebytes.com/adwcleaner/
    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click Scan Now
    Click on Quarantine for all it finds.
    Reboot.
    Please Copy & Paste the contents of that logfile with your next reply.
    https://i.imgur.com/qERgl4y.gif

    Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
    Download Malwarebytes 4.3.0.206
    Malwarebytes Anti-Malware 4.3.0.206 Free Download - FreewareFiles.com - Security/Privacy Category
    Malwarebytes Anti-Malware 4.3.0.206 Screenshot - Freeware Files.com
    Malwarebytes Cybersecurity for Home and Business | Malwarebytes
    Forum
    https://www.malwarebytes.org/forums/
    FAQ - Malwarebytes won't run or failed to resolve my issues
    https://forums.malwarebytes.com/topi...lve-my-issues/
    Scanning, you will get something like this.
    https://i.imgur.com/4NZ5Qw0.gif
    https://i.imgur.com/rRfr1oD.gif
    https://i.imgur.com/tShE6tQ.gif
    https://i.imgur.com/iJZHDC0.gif
    After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
    If too large, upload to a site of your choosing.
    Follow these directions, until you get to Export.
    https://support.malwarebytes.com/hc/...s/360038479194
      My Computer


  3. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    See rule # 4:

    https://www.tenforums.com/misc.php?do=showrules

    Code:
    No piracy or discussion of piracy allowed at all. 
    Such as software, music, videos and other intellectual property violations 
    (e.g. downloading youtube videos locally etc) 
    - it is forum policy that no help shall be given to 
    people who knowingly steal software or services.
      My Computer


  4. Posts : 6
    windows 10
    Thread Starter
       #4

    zbook said:
    See rule # 4:
    zbook said:

    https://www.tenforums.com/misc.php?do=showrules

    Code:
    No piracy or discussion of piracy allowed at all.
    Code:
    Such as software, music, videos and other intellectual property violations 
    (e.g. downloading youtube videos locally etc) 
    - it is forum policy that no help shall be given to 
    people who knowingly steal software or services.
    Oh..Sorry I am confused, is this replying jmatt's #2 reply or my topic??
      My Computer


  5. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    The logs displayed piracy / crack.

    To receive help, uninstall any pirated / cracked software and any tools / methods used to bypass the activation of software. Then upload new V2 log collector results.

    For share links use only one drive, drop box, or google drive.
      My Computer


  6. Posts : 6
    windows 10
    Thread Starter
       #6

    [QUOTE=zbook;2148819]The logs displayed piracy / crack.

    Thanks for pointing out, but I am sorry I can't recall any of the related installation, maybe it is installed long time ago, is there any clue which one is detected as pirated so that I can remove and re-do the dump, thank you
      My Computer


  7. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    It's multiple software and methods used to bypass license activation.
      My Computer


 

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