Various BSODs all hinting towards drivers?

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  1. Posts : 58
    Windows 10 Pro
       #1

    Various BSODs all hinting towards drivers?


    Hi,

    I have problems with different BSODs for a couple of months now. I've found that maybe iCUE or ASUS Software is the problem so I removed it. Some days ago new AMD drivers were released so I installed them. All that did not fix my issues.

    The BSODs pop up in different situations. Gaming, idle, while watching Netflix.. everything.
    Googling the BSODs just hinting towards drivers but I can't figure out which driver is the problem and starting to think if some hardware might be broken. I have build this PC in October last year.

    Here is a link to all my minidumps: https://mega.nz/folder/7scW1Bxb#6yuccLg-lYXMafiV_KqsaQ

    Windows Version: 20H2 (19042.789) / Windows 10 Pro

    If someone has a clue what is going on I would be very grateful! Thanks in advance and greetings from Germany.
    ferchi
      My Computer


  2. Posts : 446
    Windows 10
       #2

    Your last dump file, says it is an Logitech problem.
    Welcome from Western Australia.
      My Computer


  3. Posts : 58
    Windows 10 Pro
    Thread Starter
       #3

    Hi jmatt,

    thanks for replying! I will delete any LG software and see if it helps. Could you explain how you figured out that it might be LG driver problem?

    Edit: Is there a way to figure out if its the LG "GHub" or the LG "on screen control" for my monitor?

    Thanks
    ferchi
      My Computer


  4. Posts : 446
    Windows 10
       #4

    [QUOTE=ferchi;2146579]Hi jmatt,
    Could you explain how you figured out that it might be LG driver problem?
    By debugging the dump file & googling the clue ferchi.
    Edit: Is there a way to figure out if its the LG "GHub" or the LG "on screen control" for my monitor?
    Are you sure your thinking is correct?
    Logitech, click on products to see what they sell.
    Logitech - Google Search
    Logitech: Wireless Mouse, Keyboards, Headsets & Video Conferencing

    - - - Updated - - -

    While you are busy with the above, I can go through these logs.

    Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.
    Download Farbar Recovery Scan Tool
    If we have to run Farbar more than once, refer this SS.
    https://i.imgur.com/yUxNw0j.gif
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Double-click to run it. When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will make a log (FRST.txt) on the Desktop.
    The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
    The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
    Free file sharing without registration and size limits
    https://i.imgur.com/7UiiqWr.gif
    https://i.imgur.com/6N1gfOj.gif
      My Computer


  5. Posts : 58
    Windows 10 Pro
    Thread Starter
       #5

    Hi jmatt, thanks for your reply.
    jmatt said:
    By debugging the dump file & googling the clue ferchi.
    Sorry, I was not questioning if you are correct. I was just curious how to find this stuff out

    You are absolutely correct.. I thought LG and Logitech is the same company for a sec there. I deleted the only Logitech Software I had installed "GHub".

    I am running the Scan right now. Will update asap.
    Thanks again. ferchi

    Edit: Already done. Free file sharing without registration and size limits

    Edit2: I just saw in the logs that some parts are in German language. I will redo the scan and upload again.
      My Computer


  6. Posts : 446
    Windows 10
       #6

    Logitech is just a starting point ferchi, I'm pretty sure other stuff is going on.
      My Computer


  7. Posts : 58
    Windows 10 Pro
    Thread Starter
       #7

    Here are the logs in english language: Free file sharing without registration and size limits
      My Computer


  8. Posts : 446
    Windows 10
       #8

    Got them.

    Here are the next steps, more steps may be needed, after I see the result of these logs.

    Step 1: Run AdwCleaner
    Download AdwCleaner 8.0.9.1
    Download AdwCleaner
    Downloads - AdwCleaner - ToolsLib
    https://www.malwarebytes.com/adwcleaner/
    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click Scan Now
    Click on Quarantine for all it finds.
    Reboot.
    Please Copy & Paste the contents of that logfile with your next reply.
    https://i.imgur.com/qERgl4y.gif

    Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
    Download Malwarebytes 4.3.0.206
    Malwarebytes Anti-Malware 4.3.0.206 Free Download - FreewareFiles.com - Security/Privacy Category
    Malwarebytes Anti-Malware 4.3.0.206 Screenshot - Freeware Files.com
    Malwarebytes Cybersecurity for Home and Business | Malwarebytes
    Forum
    Forums - Malwarebytes Forums
    FAQ - Malwarebytes won't run or failed to resolve my issues
    https://forums.malwarebytes.com/topi...lve-my-issues/
    Scanning, you will get something like this.
    https://i.imgur.com/4NZ5Qw0.gif
    https://i.imgur.com/rRfr1oD.gif
    https://i.imgur.com/tShE6tQ.gif
    https://i.imgur.com/iJZHDC0.gif
    After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
    If too large, upload to a site of your choosing.
    Follow these directions, until you get to Export.
    https://support.malwarebytes.com/hc/...s/360038479194
      My Computer


  9. Posts : 58
    Windows 10 Pro
    Thread Starter
       #9

    Hi, here are the logs from AdwCleaner and MBAM: Free file sharing without registration and size limits

    Greetings, ferchi
      My Computer


  10. Posts : 446
    Windows 10
       #10

    Copy & Paste the text below ( starting CreateRestorePoint: ) save it into Notepad on your Desktop & name it fixlist.txt
    NOTE: It is important that Notepad is used. The fix will not work if Word or some other program is used.
    NOTE: It is important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

    CreateRestorePoint:
    emptytemp:
    closeprocesses:
    GIMP Updater (HKU\S-1-5-21-290004361-2937587044-2848398113-1001\...\GIMP Updater) (Version: 2.8.19 - GIMP) <==== ATTENTION
    AlternateDataStreams: C:\Users\Leon\Desktop\VPN_espert.pdf:com.dropbox.attrs [54]
    FirewallRules: [{61BE3CFA-A85A-48CE-ABDD-A8871A1708C2}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
    FirewallRules: [{D0F2ECD4-5B7A-47BB-B6F5-4E00B57AAA63}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
    FirewallRules: [TCP Query User{CACE3A8D-72EA-4FD6-805D-68A8DF9AE469}C:\program files\lghub\lghub_agent.exe] => (Allow) C:\program files\lghub\lghub_agent.exe => No File
    FirewallRules: [UDP Query User{62B5DE70-9E8A-431B-8DBF-1DC2919199A6}C:\program files\lghub\lghub_agent.exe] => (Allow) C:\program files\lghub\lghub_agent.exe => No File
    HKU\S-1-5-21-290004361-2937587044-2848398113-1001\...\Run: [GIMP Updater] => C:\Users\Leon\AppData\Roaming\GIMP Updater\Updater.exe [215200 2019-11-03] (Arne Koenig -> ) <==== ATTENTION
    S2 asComSvc; "C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe" [X]
    S2 asus; "C:\Program Files (x86)\ASUS\Update\AsusUpdate.exe" /svc [X]
    S2 AsusCertService; "C:\Program Files (x86)\ASUS\AsusCertService\AsusCertService.exe" [X]
    S3 asusm; "C:\Program Files (x86)\ASUS\Update\AsusUpdate.exe" /medsvc [X]
    S2 AsusROGLSLService; "C:\Program Files (x86)\ASUS\AsusROGLSLService\AsusROGLSLService.exe" -runservice [X]

    Open FRST64 and press the Fix button just once and wait.
    If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run.
    When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply.
    Refer these SS if needed.
    https://i.imgur.com/xTu6PFk.gif or http://fs5.directupload.net/images/160724/72ewmng9.gif
    https://i.imgur.com/VI0Kepw.gif or http://fs5.directupload.net/images/160724/ydize94g.gif
    https://i.imgur.com/v9Vo7ph.gif or http://fs5.directupload.net/images/160724/74v8epf5.gif
    https://i.imgur.com/BrZoLf8.gif or http://fs5.directupload.net/images/160724/64qho6nj.gif
    https://i.imgur.com/duo27RF.gif or http://fs5.directupload.net/images/160724/2bspfra3.gif
      My Computer


 
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