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Brand New PC, Constant BSODs
Hi there.
So I bought a PC (pre-built) that had already had an iGPU. I installed another (dedicated) GPU I had from the PC I had built myself a while back but didn't use at all. Here are the specs:
- Gigabyte B460M DS3H w/ Wi-Fi
- Intel i7-10700 Processor @2.9 GHz with iGPU - Intel UHD Graphics 630
- Lexar 500GB M.2 NMME
- ThermalTake 430W 80 + White PSU
- 8GB x 2 HyperX Fury DDR4 RAM (non-RGB version)
- Came pre-installed with Windows 10 Home
Here is the link for the PC I purchased: Welcome - Canada Computers & Electronics
The GPU I had installed was the ASUS GeForce GTX 1650 Phoenix OC 4GB.
The problem I am running into with this PC is constant BSODs. I don't know what is happening. I tried a BIOS update, which was needed. That worked fine. At the time, I couldn't even get into Windows. It would simply freeze on startup (the dots going in a circle literally froze). If and when Windows tried doing an automatic repair, it would BSOD. Still BSoDs with varying codes. I removed the GPU, thinking that it was the main culprit in my system crashing since it didn't come with the PC and I installed it myself.
Once removed, and using the HDMI on the MoBo, I was able to update the computer through Windows Settings. But then after a few moments of working OK after one update, another BSOD. It wasn't as frequent with just the iGPU, but still happening. I don't think the dGPU is the problem, but I am not sure. I also managed to upate the drivers for the dGPU with GeForce Experience. So, I put it back in.
Anyway, I shutdown everything, open up the computer, and make sure all the connections and components are OK. I checked the RAM, dedicated GPU, took a look at the motherboard and the m.2 SSD. All seem to be in working order. A few of the errors I got on the BSOD screen that I can recall were:
- 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED
- 0x000000D1 IRQL_NOT_LESS_OR_EQUAL
- ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
- WHEA_INTERNAL_ERROR
- 0xC000021A
Sometimes, I even get an incomplete BSOD. Like the BSOD itself doesn't load entirely. Or a BSOD in the middle of restarting the system.
Right now, all I can do is maybe get into Windows (if it hasn't BSOD'ed already) and use the computer for a bit (not doing anything intensive, just looking at System Info or Settings) and then boom, 15-20 minutes later another BSOD. Could the iGPU and dGPU be conflicting at all with each other and causing this? Is it a driver issue? RAM? CPU? PSU?
I am at my wits end here. I don't know what to do. I spent over 6 hours trying to figure it out last night. Please help. I just wanted to do something nice for my partner since they have always wanted a PC of their own to do some light gaming on. I look at the screen longer than 10 minutes and another dang BSOD. Frustrating.
Windows Version: 20H2 (OS Build: 19042.746)
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