Bsod: Driver_power_state_failure

Win10 version is: 10.0.19041 Build 19041

Had the above error 4 times. Have recently converted MBR to GPT, installed nvme drive (vertical slot) under (much needed) guidance from TenForums. Absolutely do not think any of the changes made are responsible for the BSOD; there again, "I know nothing", just about sums up my PC knowledge.

Have read & followed the BSOD posting instructions - hopefully correctly. I'm attaching the log file created:
Attachment 302128

Best,
Mike

Hello again zbook, thank you for previous help & thanks for this.

As it's heading for 11:10pm I'm going to leave my reply until tomorrow.....for safety, if no other reason.

But thanks again,
Best,
Mike

- - - Updated - - -

Morning zbook,
1. Tuneup results:

Code:

###########################################################
# The following commands will be run in sequence.         #
# The first 5 will take quite a while to run, be patient. #
###########################################################

sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow

chkdsk /scan

wmic recoveros get autoreboot
wmic recoveros set autoreboot = false
wmic recoveros get autoreboot
wmic recoveros get DebugInfoType
wmic recoveros set DebugInfoType = 7
wmic recoveros get DebugInfoType

wmic pagefile list /format:list
wmic Computersystem where name="MIKE-PC" get AutomaticManagedPagefile
wmic Computersystem where name="MIKE-PC" set AutomaticManagedPagefile=True
wmic Computersystem where name="MIKE-PC" get AutomaticManagedPagefile

bcdedit /enum {badmemory}


C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\Windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572

Image Version: 10.0.19041.572

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.572

Image Version: 10.0.19041.572

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
  358880 file records processed.
File verification completed.
 Phase duration (File record verification): 2.22 seconds.
  4836 large file records processed.
 Phase duration (Orphan file record recovery): 0.00 milliseconds.
  0 bad file records processed.
 Phase duration (Bad file record checking): 1.29 milliseconds.

Stage 2: Examining file name linkage ...
  356 reparse records processed.
  507026 index entries processed.
Index verification completed.
 Phase duration (Index verification): 6.44 seconds.
  0 unindexed files scanned.
 Phase duration (Orphan reconnection): 395.35 milliseconds.
  0 unindexed files recovered to lost and found.
 Phase duration (Orphan recovery to lost and found): 1.42 milliseconds.
  356 reparse records processed.
 Phase duration (Reparse point and Object ID verification): 4.33 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 24.10 milliseconds.
  74074 data files processed.
 Phase duration (Data attribute verification): 0.68 milliseconds.
CHKDSK is verifying Usn Journal...
  34964528 USN bytes processed.
Usn Journal verification completed.
 Phase duration (USN journal verification): 124.22 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

 115343356 KB total disk space.
  62347860 KB in 255207 files.
    162000 KB in 74075 indexes.
         0 KB in bad sectors.
    475104 KB in use by the system.
     65536 KB occupied by the log file.
  52358392 KB available on disk.

      4096 bytes in each allocation unit.
  28835839 total allocation units on disk.
  13089598 allocation units available on disk.
Total duration: 9.23 seconds (9233 ms).

C:\Windows\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\Windows\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\MIKE-PC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk3\\Partition3"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\Windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
3


C:\Windows\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\MIKE-PC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk3\\Partition3"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\Windows\system32>wmic pagefile list /format:list


AllocatedBaseSize=2048
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20200530225313.122370+060
Name=C:\pagefile.sys
PeakUsage=1
Status=
TempPageFile=FALSE




C:\Windows\system32>wmic Computersystem where name="MIKE-PC" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\Windows\system32>wmic Computersystem where name="MIKE-PC" set AutomaticManagedPagefile=True
Updating property(s) of '\\MIKE-PC\ROOT\CIMV2:Win32_ComputerSystem.Name="MIKE-PC"'
Property(s) update successful.

C:\Windows\system32>wmic Computersystem where name="MIKE-PC" get AutomaticManagedPagefile
AutomaticManagedPagefile
TRUE


C:\Windows\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier              {badmemory}
Press any key to continue . . .

2. Diskparinfo results:

Code:

Disk 0 is an SSD. It has 1 partition(s). Model: Samsung SSD 840 EVO 250GB
    Disk 1 is an HDD. It has 1 partition(s). Model: WDC WD2003FZEX-00Z4SA0   
    Disk 2 is an HDD. It has 1 partition(s). Model: WDC WD2003FZEX-00Z4SA0   
    Disk 3 is an SSD. It has 4 partition(s). Model: NVMe Samsung SSD 970 

    This computer has the above 4 fixed storage device(s) in total.
=======================================================================

Microsoft DiskPart version 10.0.19041.1

Copyright (C) Microsoft Corporation.
On computer: MIKE-PC

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          232 GB      0 B        *
  Disk 1    Online         1863 GB  1024 KB        *
  Disk 2    Online         1863 GB  1024 KB        *
  Disk 3    Online          465 GB   345 GB        *
  Disk 4    No Media           0 B      0 B         
  Disk 5    No Media           0 B      0 B         
  Disk 6    No Media           0 B      0 B         
  Disk 7    No Media           0 B      0 B         

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     K                       DVD-ROM         0 B  No Media           
  Volume 1     D   Sata SSD St  NTFS   Partition    232 GB  Healthy            
  Volume 2     E   Storage 1    NTFS   Partition   1863 GB  Healthy            
  Volume 3     F   Storage 2    NTFS   Partition   1863 GB  Healthy            
  Volume 4     C                NTFS   Partition    110 GB  Healthy    Boot    
  Volume 5     S   PS Scratch   NTFS   Partition     10 GB  Healthy            
  Volume 6         ESP          FAT32  Partition    100 MB  Healthy    System  
  Volume 7     G                       Removable       0 B  No Media           
  Volume 8     H                       Removable       0 B  No Media           
  Volume 9     I                       Removable       0 B  No Media           
  Volume 10    J                       Removable       0 B  No Media           

Disk 0 is now the selected disk.

Samsung SSD 840 EVO 250GB
Disk ID: {7FD42689-0408-11EB-8E9F-40E23013CC81}
Type   : SATA
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 1     D   Sata SSD St  NTFS   Partition    232 GB  Healthy            

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            232 GB  1024 KB

Partition 1 is now the selected partition.

Partition 1
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     D   Sata SSD St  NTFS   Partition    232 GB  Healthy            

Disk 1 is now the selected disk.

WDC WD2003FZEX-00Z4SA0
Disk ID: {49340880-31D1-03AD-2002-4D52744CEB00}
Type   : SATA
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 2     E   Storage 1    NTFS   Partition   1863 GB  Healthy            

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary           1863 GB  1024 KB

Partition 1 is now the selected partition.

Partition 1
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2     E   Storage 1    NTFS   Partition   1863 GB  Healthy            

Disk 2 is now the selected disk.

WDC WD2003FZEX-00Z4SA0
Disk ID: {69D993C0-31D1-03AD-F064-765A744CEB00}
Type   : SATA
Status : Online
Path   : 2
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C02T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 3     F   Storage 2    NTFS   Partition   1863 GB  Healthy            

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary           1863 GB  1024 KB

Partition 1 is now the selected partition.

Partition 1
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3     F   Storage 2    NTFS   Partition   1863 GB  Healthy            

Disk 3 is now the selected disk.

Samsung SSD 970 EVO Plus 500GB
Disk ID: {21DE40E7-F386-42D8-85E1-1978700941B5}
Type   : NVMe
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0101)#PCI(0000)#NVME(P00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : Yes
Pagefile Disk  : Yes
Hibernation File Disk  : No
Crashdump Disk  : Yes
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 4     C                NTFS   Partition    110 GB  Healthy    Boot    
  Volume 5     S   PS Scratch   NTFS   Partition     10 GB  Healthy            
  Volume 6         ESP          FAT32  Partition    100 MB  Healthy    System  

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Reserved            15 MB    17 KB
  Partition 2    System             100 MB    16 MB
  Partition 3    Primary            110 GB   116 MB
  Partition 4    Primary             10 GB   110 GB

Partition 1 is now the selected partition.

Partition 1
Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
Hidden  : Yes
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 17408

There is no volume associated with this partition.

Partition 2 is now the selected partition.

Partition 2
Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden  : Yes
Required: No
Attrib  : 0X8000000000000000
Offset in Bytes: 16777216

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 6         ESP          FAT32  Partition    100 MB  Healthy    System  

Partition 3 is now the selected partition.

Partition 3
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 121634816

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 4     C                NTFS   Partition    110 GB  Healthy    Boot    

Partition 4 is now the selected partition.

Partition 4
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000
Offset in Bytes: 118233235456

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 5     S   PS Scratch   NTFS   Partition     10 GB  Healthy            

===============================================================================

Windows Recovery Environment (Windows RE) and system reset configuration
Information:

    Windows RE status:         Disabled
    Windows RE location:       
    Boot Configuration Data (BCD) identifier: 639bb098-0567-11eb-8ea9-40e23013cc81
    Recovery image location:   
    Recovery image index:      0
    Custom image location:     
    Custom image index:        0

REAGENTC.EXE: Operation Successful.
    
===============================================================================

Firmware Boot Manager
---------------------
identifier              {fwbootmgr}
displayorder            {bootmgr}
timeout                 1

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume2
path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
description             Windows Boot Manager
locale                  en-us
inherit                 {globalsettings}
default                 {current}
resumeobject            {f1ddd9d8-08d4-11eb-8eb6-40e23013cc81}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30

Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \Windows\system32\winload.efi
description             Windows 10
locale                  en-us
inherit                 {bootloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=C:
systemroot              \Windows
resumeobject            {f1ddd9d8-08d4-11eb-8eb6-40e23013cc81}
nx                      OptIn
bootmenupolicy          Standard

Resume from Hibernate
---------------------
identifier              {f1ddd9d8-08d4-11eb-8eb6-40e23013cc81}
device                  partition=C:
path                    \Windows\system32\winresume.efi
description             Windows Resume Application
locale                  en-us
inherit                 {resumeloadersettings}
isolatedcontext         Yes
allowedinmemorysettings 0x15000075
filedevice              partition=C:
filepath                \hiberfil.sys
bootmenupolicy          Standard
debugoptionenabled      No

Windows Memory Tester
---------------------
identifier              {memdiag}
device                  partition=\Device\HarddiskVolume2
path                    \EFI\Microsoft\Boot\memtest.efi
description             Windows Memory Diagnostic
locale                  en-us
inherit                 {globalsettings}
badmemoryaccess         Yes

EMS Settings
------------
identifier              {emssettings}
bootems                 No

Debugger Settings
-----------------
identifier              {dbgsettings}
debugtype               Local

RAM Defects
-----------
identifier              {badmemory}

Global Settings
---------------
identifier              {globalsettings}
inherit                 {dbgsettings}
                        {emssettings}
                        {badmemory}

Boot Loader Settings
--------------------
identifier              {bootloadersettings}
inherit                 {globalsettings}
                        {hypervisorsettings}

Hypervisor Settings
-------------------
identifier              {hypervisorsettings}
hypervisordebugtype     Serial
hypervisordebugport     1
hypervisorbaudrate      115200

Resume Loader Settings
----------------------
identifier              {resumeloadersettings}
inherit                 {globalsettings}

3a. Startup & Recovery Info:
Attachment 302246

3b. Virtual Memory Info:
Attachment 302248

4 HD Tune Info:
NVMe (c) drive:
a. Benchmark
Attachment 302252
b. Health
Attachment 302253
c. Full Error Scan:
Attachment 302254

WDC hdd #1 drive:
a. Benchmark
Attachment 302255
b. Health
Attachment 302256
c: Full Error Scan: THIS IS SO PAINFUL to run after the NVMe

I'll post this lot now as the hdd's are each going to take a minimum of 3.5 hrs to run a full error scan (2 x 2TB) - HD Sentinel shows them both as Perfect (in overview).Will post the rest of requested later.

Had another BSOD this morning, a few minutes after logon, no more than 4 minutes uptime. Same error as this request.
Best,
Mike

The BSOD problem you have is due to a USB3 driver. Along with the BSOD crashes you are also getting a number of live kernel events that point directly to a USB3 driver problem.

I would look for updated drivers for your SuperSpeed USB3 hub and any other generic USB3 hubs. It maybe possible to do this via Windows Update looking in the "View optional updates" section to see if there are any driver updates waiting there. To quickly get to this section simply type view optional updates into the search area next to the start menu and select the item.

@philc43
That was my first thought after a quick look at the V2 log - USBHub3.sys was mentioned several times. I'm not getting any 'optional updates' when I try the search facility next to the start button.

The USB3 ports at back of PC are Asmedia driver + there is an header for 2 x USB3 + 2 x USB2 ports at front of PC - which are not ASmedia. I know very little about PC's, so I'm not even sure where to look for a driver Asus site (I have an old x99 deluxe mb) or ASmedia site?

But thank you for trying to assist, it is appreciated & would undoubtedly normally be enough info to guide the average user. Unfortunately I need step -by -step guidance and even then I am more that capable of messing things up!
Best,
Mike

I guess you do not have any other USB hubs attached to your system?

USBHub3.sys is a Microsoft Driver so unless MS updates it there is nothing you can do. Generally it is not the MS drivers that are the problem so I would be inclined to update the USB drivers for your motherboard (Version 1.16.35.1)

X99-DELUXE Driver & Tools | Motherboards | ASUS Global

@philc43

Thank you for the follow-up. I have followed your link & installed the ASmedia v 1.16.35.1 driver for the mb. Confirmed install in device manager.

Would/should this also fix the 'kernel events' you mentioned in your initial message?

Thanks for that link - it's that level of hand-holding that I (unfortunately) need when it comes to PC issues.

Best,
Mike

- - - Updated - - -
@zbook

WDC hdd#1 - Full Error Scan (HD tune):
Attachment 302296

Best,
Mike

Yes, I believe it should help with the live kernel events that I reported were happening.

My suggestion is to carry on using your system for a while and see how it behaves. After say 24h post a new set of logfiles and I can look to see if the corrected hardware errors have stopped. You were getting them regularly everyday.

@philc43

Thank you again, I'll keep using system as you suggest - zbook is still awaiting many more results from me, so the PC is going to be busy!

And I shall post more recent logs (as per my first post) in 24hrs. Fingers crossed - default position for me

Best,
Mike

- - - Updated - - -
@zbook

Sata SSD Drive:
a. HDtune Benchmark:
Attachment 302301

b. hdtune Health:
Attachment 302305

c. Full Error Scan:
Attachment 302309

Rest to follow shortly - or not so shortly, depending on how long they take to run.
I'm on cooking duty tonight, so busy for most of the time.
Best,
Mike

First scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second scannow:

Code:

Windows Resource Protection did not find any integrity violations.

Indicate whether you can or cannot open safe mode: (shift + restart)
Boot into Safe Mode on Windows 10

Code:

Windows RE status:         Disabled

The attachments in post #3 displayed:
Message
Invalid Attachment specified. If you followed a valid link, please notify the administrator

There is a time limit when posting attachments.
Please post new attachments.



Run Crystal Disk standard edition:
CrystalDiskInfo – Crystal Dew World

Run: SFCfromFile.bat - Click here to go to the BSOD batch repository to download and run this batch file.

Run administrative command prompt:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

Find the new text file on the desktop > post a share link