BSOD crash when connecting Realtek Wifi dongle to home wifi router

rmalchi · 09 Oct 2020

Anyone have an idea what is causing the issue and how to fix?
This only happens when connecting to one wifi router but not to other router. Could there be an issue of compitabilty between the TPlink Wifi Dongle and a specific router?

Here is the computer details:
ystem Information
------------------
Time of this report: 10/9/2020, 15:57:14
Machine name: DESKTOP-EIBV10J
Machine Id: {5EA0A2C3-3FB2-4BF4-8432-26F1A835950D}
Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 4011 (type: UEFI)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16318MB RAM
Page File: 6144MB used, 13118MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0488 64bit Unicode

Also here is V2-Log collector files if you need more info..
Attachment 300974

thanks guys!!!

philc43 · 09 Oct 2020

Hello rmalchi,

Every crash dump shows the rtwlanu.sys driver as being the cause.

Code:

BugCheck 133, {0, 501, 500, fffff8037f6fa320}
Probably caused by : rtwlanu.sys ( rtwlanu+3f8558 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, fffff80533cfa320}
Probably caused by : rtwlanu.sys ( rtwlanu+3f8558 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, fffff8014d2fa320}
Probably caused by : rtwlanu.sys ( rtwlanu+3f8558 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, fffff8016cefa320}
Probably caused by : rtwlanu.sys ( rtwlanu+3f8558 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck 133, {0, 501, 500, fffff8022dcfa320}
Probably caused by : rtwlanu.sys ( rtwlanu+3f8558 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Please update this driver which is for the USB Wireless adapter, going via the Manufacturer's website to obtain the latest version.