WHEA_UNCORRECTABLE_ERROR on graphycally intensive games


  1. Rommers
    Posts : 5
    W10 Pro x64 2004 Build 19041.508 WFEP 120.2212.31.0
       New #1

    WHEA_UNCORRECTABLE_ERROR on graphically intensive games


    Hi.

    I'm new here and I came across this forum while looking for a solution for this issue. My PC is crashing with a WHEA_UNCORRECTABLE_ERROR while playing heavy graphic games (FarCry 4, 5, New Dawn, Bright Memory, Metro Exodus). Nothing happens in any other instance.

    I've been following some steps from this same forum.

    So far:

    Cleared CMOS
    Set BIOS to default values
    CPU, RAM and GPU reset to stock values (CPU was OCed to 4.8 1.25v, RAM was 3600 XMP and GPU is always stock)
    30 minutes of Prime95 (Heavy), no errors, 75º max.
    10 loops of memtest64, no errors.
    Furmark 1080p, fullscreen, no AA: crashed after 8 minutes with fans in Auto (93% max). Set fans at 100% and passed 30 minutes.
    (Testing) Playing with fans at 100%

    My dump file
    Attachment 299844

    Thanks in advance. I'll be updating this topic after every test.

    - - - Updated - - -

    Well, this is weird.

    I have been playing Far Cry 5 for some hours, with fans at 100% and the game still crashed, but much less than usual. It seems to be a temp issue, but I'm pretty sure it's not.
    Last edited by Rommers; 01 Oct 2020 at 12:06.
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  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    I would also check the efficiency of the CPU on the OCCT and on the Intel Processor Diagnostic Tool - OCCT With Four Options - How We Stress Test CPUs Intel CPU - Diagnose - Windows 7 Help Forums
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  4. Rommers
    Posts : 5
    W10 Pro x64 2004 Build 19041.508 WFEP 120.2212.31.0
    Thread Starter
       New #3

    MrPepka said:
    I would also check the efficiency of the CPU on the OCCT and on the Intel Processor Diagnostic Tool - OCCT With Four Options - How We Stress Test CPUs Intel CPU - Diagnose - Windows 7 Help Forums
    I'm really thinking there's an overheating problem with my GPU. The crashes decreased a lot with fans at 100%. I OCed my CPU again, ran Prime95 for half an hour, XTU for another half and system remained stable. Nevertheless, when I tried max settings on Far Cry 5, the crash happened almost immediately. Now I'm undervolting my GPU and removing my case's side panel, so I can continue testing. I see some Kryonaut coming to my life.
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  6. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #4

    Monitor temperatures. Use HWInfo64. You can use the portable version if you want, no install needed.
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  7. Rommers
    Posts : 5
    W10 Pro x64 2004 Build 19041.508 WFEP 120.2212.31.0
    Thread Starter
       New #5

    Ztruker said:
    Monitor temperatures. Use HWInfo64. You can use the portable version if you want, no install needed.
    I think it must be voltage related, a faulty PSU, to be more specific. All my temps are fine. I'm gonna keep on testing other stuff, like flashing to previous BIOS, but I'm gonna borrow a PSU to test.
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  8. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #6

    Okay, good luck.
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