Event ID 41 Power Kernal Error Crashes

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  1. Posts : 108
    Windows 10 64bit
       #1

    Event ID 41 Power Kernal Error Crashes


    I have been getting this error repeatedly and it is driving me insane. I have switched out my PSU, Mobo, RAM, and tested my video card, and it's not any of these. Temperatures are all fine as well. I did a complete re-install of Windows and it still crashed; I went back and redid Windows again and it still crashes. All of my drivers are up to date. It can happen at really random times, but normally starting a game and playing for a couple of minutes will guarantee a crash. Minidump files say it is ntoskrnl.exe caused by address ntoskrnl.exe+1c23c0.

    Link to the files is attached, any help would be greatly appreciated. I have also tried every Windows tweak I could find, from turning off hibernate, to setting sleep to never, etc.... I am just reading the same suggestions over and over on different forums, so hopefully someone will get more out of the dump files.

    I ran your script, but I just reinstalled Windows (and reformatted drive) so I don't have any dump files from today (although most of the time it doesn't leave any).

    Dump Files
    minidump files.zip - Google Drive

    V2 Log
    DESKTOP-AQ5RJDO-(2020-09-12_01-06-06).zip - Google Drive

    PS It doesn't alway leave a file when it crashes (and there is never a BSOD, it's always just instant crash and restart). My computer has crashed twice since the last dump file and there were no new dump files created. It's always Event 41 when it comes back up, and always looks like the below screenshot.

    Event 41 error
    Event 41.PNG - Google Drive

    - - - Updated - - -

    Tried a few more things and it crashed a couple more times, so I ran V2 again, see attached.

    V2 Log:
    DESKTOP-AQ5RJDO-(2020-09-12_03-07-38).zip - Google Drive
      My Computer

  2.   My Computer


  3. Posts : 108
    Windows 10 64bit
    Thread Starter
       #3

    My Windows is up to date, as all are the drivers; I can't update the BIOS because the MSI site is messed up right now (none of the downloads are showing up on the support page). I disabled the onboard sound and uninstalled all the drivers, because I read it is often sound driver related....still crashes. Also, this crash has persisted through 2xMobos, 2 Processors, 2xVideo Cards, and 2xsets of RAM. Below are the latest files:

    V2 Logs:
    DESKTOP-AQ5RJDO-(2020-09-12_17-12-10).zip - Google Drive

    - - - Updated - - -

    I was able to finally download the latest BIOS and update, and....it crashed right after starting up a game again.
      My Computer


  4. Posts : 1,538
    Windows 8.1 Enterprise x64
       #4

    You replaced the power supply, motherboard, processor, RAM and graphics card, but you did not check on another disk, maybe the disk where you have Windows is the problem?
      My Computer


  5. Posts : 108
    Windows 10 64bit
    Thread Starter
       #5

    MrPepka said:
    You replaced the power supply, motherboard, processor, RAM and graphics card, but you did not check on another disk, maybe the disk where you have Windows is the problem?
    I have run chkdsk and scannow several times with no errors. I also ran Samsung Magician which said all of my disks were healthy; same for Windows. My games are installed on two separate drives and I get crashes running games from either.
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    Have you checked for firmware updates for your 3 SSD drives?
    Crucial 1TB, ADATA 1TB and Samsung 1TB.
      My Computers


  7. Posts : 41,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    1) Run tuneup.bat
    Batch files for use in BSOD debugging

    2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    3) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive


    4) Read these links on Windows driver verifier:

    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool

    b) do not use the tool until it is communicated in the thread


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


  8. Posts : 108
    Windows 10 64bit
    Thread Starter
       #8

    zbook said:
    1) Run tuneup.bat
    Batch files for use in BSOD debugging

    2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    3) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive


    4) Read these links on Windows driver verifier:

    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool

    b) do not use the tool until it is communicated in the thread


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    There has never been a BSOD; It's always a straight crash to nothing and restart. The only dump files ever left behind are attached, as well as the V2 log results. There is also no memory dump file in Windows.
      My Computer


  9. Posts : 41,366
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    BigSarge72 said:
    There has never been a BSOD; It's always a straight crash to nothing and restart. The only dump files ever left behind are attached, as well as the V2 log results. There is also no memory dump file in Windows.
    In the opening post there was:

    Dump Files
    minidump files.zip - Google Drive

    Where were these from?
      My Computer


  10. Posts : 108
    Windows 10 64bit
    Thread Starter
       #10

    Those were the only files ever created during the crashes, but the crashes are always the same (instant black screen and restart), followed by Event ID 41, and it always has the exact same numbers shown in the screenshot I posted.
      My Computer


 

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