I keep getting 2 BSOD bugchecks


  1. Posts : 3
    Windows 10
       #1

    I keep getting 2 BSOD bugchecks


    Hello, for the past 4 months i've been trying to fix 2 BSOD bugchecks but unfortunately i couldn't, the thing is that the BSOD happen rarely (sometimes it takes a month to get one) and the dump file doesn't show what's the cause, i tried many ways to fix them but none has worked.

    The first bugcheck is: MACHINE_CHECK_EXCEPTION

    The second bugcheck is: STORE_DATA_STRUCTURE_CORRUPTION

    Dump files link: Dropbox - bsod - Simplify your life

    V2 log:


    The PC i bought is pre-built (i was really busy that time and didn't have have time to build my own PC), i didn't get any BSOD after i bought my PC for like 2 months, and the first time i got one it was 3 weeks after i installed an additional 8GB ram. i always thought my RAM was the issue of the BSODS until i tried using each one of the RAMs, and yet a still got a BSOD even when only using the old ram / only using the new ram, so could it be that the issue is not related to the RAM?

    Other things i tried:
    - Doing Memtest86 (no errors on both RAMs)
    - Stress-testing my CPU and GPU (no BSODs occurred during the tests, also no overheating, the temps were fine)
    - Using Windows Reset feature
    - Updating BIOS
    - Updating drivers
    - Keeping my OS updated

    Things i haven't tried yet:
    - Fresh Windows 10 install
    - Use Safe Mode (i think i cannot try this because the BSODs are rare and can take like a month to occur, i don't think i can use the Safe Mode for a whole month)

    PC specs:
    CPU: i5-9400F
    - Motherboard: GigaByte H310M H 2.0
    - GPU: NVIDIA GeForce GTX 1660 SUPER
    - SSD: SPCC Solid State Disk (SSD)
    - HDD: 500GB HDD and a 1TB HDD
    - PSU: Don't remember the name of the brand really but the wattage is about 450w

    Windows version: 2004

    I'm still not sure if the cause is the OS/drivers or the hardwares, it's most likely the hardwares, but i don't know which hardware that could be the cause, can you guys help me rule out parts that are not the cause? can i rule out the GPU and RAMs? maybe CPU too? because stress-testing didn't cause any errors plus if it was the CPU being faulty the BSODs should happen more frequently (note that my CPU is not overclockable). Could it be the PSU? the brand of my psu is almost unheard of (azzatek), could it be that their PSUs are faulty and that's the cause?

    Do you guys suggest me to do a clean install first before trying anything like replacing parts? Do you have an idea why the BSODs tend to be rare?

    How can i fix these two BSODs?

    Any help is appreciated.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello ExillustX

    I must admit my thoughts were going towards the PSU simply because it is such a rare BSOD event and the 450W is quite low power but should be OK for most tasks. I could imagine there are rare moments when the power demand is such that the PSU could be struggling. If all fans are working and HDD operating plus graphics intense. The two BSODs you provided indicate possible hardware related corruption.

    What happened to the V2 log - it is missing from the above post - please re-submit it.
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Thank you so much for replying, here's my V2 log: Dropbox - V2 log - Simplify your life

    - - - Updated - - -

    I want to note that these BSODs usually happen when the cpu/gpu is not at full load, could it be that the psu is just faulty?
    i just want to rule out the GPU and CPU since they are the most expensive.

    - - - Updated - - -

    Also is there a chance that it's a software/os related issue? i'm thinking of doing a clean os install.. could it fix the issue?

    - - - Updated - - -

    Just checked my PSU and it says 550w, but still, i don't trust the company since i never heard of them so maybe the wattage is lower than that... PSU link: AZZA PSAZ-550W
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    Having now seen your logs I can see that you do not have a legal installation of Windows. Sorry, but it would be against the forum rules for me to carry on helping you.
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Understandable, Thank you!
      My Computer


 

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