Constantly freezing


  1. Posts : 2
    Windows 10
       #1

    Constantly freezing


    My desktop originally had Windows 8.1 installed, and ran flawlessly. After upgrading to Windows 10, it had constant freeze issues. It was so bad that I quit using it. I currently need it again, so I'm trying to get it working. I purchased a new Samsung SSD drive and did a clean Windows 10 (64 bit, Home) install. I'm still getting the random freezes, constantly. Never a BSOD, just random freezes. All drivers are showing as current. Memory check comes up clean.

    The hardware is older, but I think it should comfortably run Windows 10:
    Intel Core i7-4770
    Gigabyte GA-B85M-D3H LGA 1150
    Kingston HyperX Blu 8GB (2x4) 1333 DDR3
    Samsung SSD 860 EVO 250GB

    Log files are attached. I would greatly appreciate any help or insight anyone might have.
      My Computer

  2. philc43's Avatar
    Posts : 5,069
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #2

    Hello and welcome to TenForums

    I'm guessing from the logs that every time the computer freezes you have to turn it off in order to get it going again?

    If the desktop is quite old it could be a defective power supply. Other options are defective memory.

    The power supply can only really be checked by swapping it for a known working one but it would be worth checking it is not full of dust, similarly you can check all the system fans and CPU fan for dust which can cause overheating.

    You can test for the memory by running Memtest86+



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computers

  3. Plankton's Avatar
    Posts : 2,078
    Windows 10 Pro
       #3

    Is that what your RAM is currently running at....1333mhz? Or is there a higher setting. What GPU do you have installed?

    I have a pretty close system to yours.....see my specs. I think you need more RAM but I'm only guessing as I know nothing of what you're doing or running when the system freezes.
      My Computer


  4. Posts : 208
    Windows 10 Pro
       #4

    Which revision is your GA-B85M-D3H? According to the system information you're running the F8 BIOS for your motherboard and it has a timestamp of 10/24/2013 - well before Windows 10 was released. Assuming the system is stable in the BIOS settings menus I'd suggest updating to the latest BIOS available for your motherboard but you'll want to use the correct BIOS for your motherboard revision.
      My Computer


  5. Posts : 2
    Windows 10
    Thread Starter
       #5

    philc43 said:
    Hello and welcome to TenForums

    I'm guessing from the logs that every time the computer freezes you have to turn it off in order to get it going again?

    If the desktop is quite old it could be a defective power supply. Other options are defective memory.

    The power supply can only really be checked by swapping it for a known working one but it would be worth checking it is not full of dust, similarly you can check all the system fans and CPU fan for dust which can cause overheating.

    You can test for the memory by running Memtest86+.
    I think these two managed to hit the issue. During the first pass of the memory check, it said my CPU temp was 100C. I stopped it and installed Core Temp. The computer was running over 70C at idle and quickly creeping into the 90s. I vacuumed out dust when I swapped the hard drive, but didn't pay attention to the heatsink fan. The fins were largely blocked with dust. Cleaned that up and it now seems to be running stably around 40C. Thermal paste has dried out, so I just ordered a tube to replace it. I'll run through the other suggestions and continue to monitor, but this seems the likely culprit.
      My Computer

  6. philc43's Avatar
    Posts : 5,069
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #6

    It sounds like you have found the cause. I remember one of my PC's a few years ago had built up too much dust inside the PSU and that was overheating - it is easy to overlook the areas you can't see so well.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:39.
Find Us




Windows 10 Forums