Windows 10: IRQL/KMODE when I watch a stream/video

Page 1 of 4 123 ... LastLast

  1. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
       14 Aug 2015 #1

    IRQL/KMODE when I watch a stream/video


    Hello everyone,

    I have this issue for about a month already. Starting with Windows 7 I thought the problem would resolve itself once I switched over to Windows 10. Sadly I was mistaken, IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED BSOD occur every day when I startup my computer and try to watch a stream or video. After the computer rebooted it just crashes again (sometimes after I try to watch a stream/video and sometimes it freezes when I just open Google Chrome). It takes me 2-4 reboots every time until I can do anything on my computer.

    I truly appreciate any of your help and hope you can help me fix this problem.

    Thank you in advance.
    Last edited by jxhxn; 23 Aug 2015 at 07:47.
      My ComputerSystem Spec


  2. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       23 Aug 2015 #2

    Updated my driver to latest one available for Windows 10 64-bit and I also updated the attached file above. I hope someone is able to help me now as it still crashes.
      My ComputerSystem Spec


  3. Posts : 11,525
    Windows 10 Pro
       24 Aug 2015 #3

    Please download and run MemTest86+ to test your RAM. RAM tutorial with Memtest86+
    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

    Please try to
    remove the Catalyst Control Center and only install the Display Driver
    Code:
    3: kd> lmvm atikmdagstart             end                 module name
    fffff800`770c0000 fffff800`785ca000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jul 16 03:37:09 2015 (55A70AC5)
        CheckSum:         014A8B0F
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Please read and run driver verifier after running MemTest86+ and removing the Catalyst Control Center.
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.
    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    In order to get the driver, we need to stress it out, done via driver verifier. If driver verifier finds a violation the pc will crash.
    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.
    Last edited by axe0; 24 Aug 2015 at 12:42.
      My ComputersSystem Spec


  4. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Aug 2015 #4

    Hello, thanks a lot for your initial help.

    After I did the Memtest for the first time, will the Memtest also take several hours with only one RAM stick? That would also mean for me that I have to run the Memtest for several days every night for each stick/slot, right?

    Thanks in advance.
      My ComputerSystem Spec


  5. Posts : 11,525
    Windows 10 Pro
       24 Aug 2015 #5

    Depending on the size of each stick it could yes.
      My ComputersSystem Spec


  6. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Aug 2015 #6

    I cannot uninstall the Catalyst Control Center from my Control Panel. There also is no uninstall.exe in the folder of the CCC. Is there a different way to uninstall it? Do I need to install my Display Driver anew.
      My ComputerSystem Spec


  7. Posts : 11,525
    Windows 10 Pro
       24 Aug 2015 #7
      My ComputersSystem Spec


  8. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Aug 2015 #8

    Unfortunately, it does not work on Windows 10. Is the CCC one of the reasons, why I constantly receive BSODs?
      My ComputerSystem Spec


  9. Posts : 11,525
    Windows 10 Pro
       24 Aug 2015 #9

    Apologies, I forgot to check for windows 10 compatibility.
    It is possible yes, but sometimes only updating the drivers is enough.
    I'm not sure with windows 10, but installing CCC above the already existed CCC might add the uninstall file, although I don't know what could go wrong.
      My ComputersSystem Spec


  10. Posts : 22
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       24 Aug 2015 #10

    I did update my drivers and the CCC yesterday but the crashes still happened. I also uninstalled a CCC that was labeled unavailable under apps. That might've been the already existent CCC.
    Attachment 33592
    I used the search function in the folder with the CCC.exe but could not find any uninstall.exe. Is there a different way to uninstall it? I tried to reinstall the whole update for driver and CCC ( and leave CCC unmarked) but unfortunately the program would not let me do it.

    edit: Do I really need to uninstall it or can I just disable it in my startup list?
    Last edited by jxhxn; 24 Aug 2015 at 18:22.
      My ComputerSystem Spec


 
Page 1 of 4 123 ... LastLast

Related Threads
Kmode exception not handled. fvevol.sys in BSOD Crashes and Debugging
Hi, Thank you for looking at my problema! I migrated to W10pro about a week ago and I must say all went perfectly smooth and well! Nothing special until this morning. Using Bitlocker on both partitions, startup and data. I started up...
On install getting IRQL error in Installation and Upgrade
During the upgrade I get IRQL_Not_equal_or_less error then it restarts and puts my windows 7 back to how it was. Causing me to need to download windows 10 again.
Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 8/3/2015 12:59:19 AM Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ...
Persistent IRQL/KMODE Blue Screens in BSOD Crashes and Debugging
Hey guys & gals! I need some help diagnosing a few BSODs I've been having. I think the BSODs are driver related because I have ran memtest86+ for 8 passes no errors, as well as chkdisk and seatools with no problems. Yesterday I installed W10TP...
Hi guys;In Win 10 TP, in this site in Google chrome when i try to watch video stream i click to open full screen and it shows small screen on left side with the rest of the screen in white,see pic; on ESPN3 and on my IPTV is ok. ...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:07.
Find Us