Kmode_exception_not_handled


  1. Posts : 2
    Windows 10 64bit
       #1

    Kmode_exception_not_handled


    Hello.
    My previous motherboard ripped, therefore I received a new one. Had to install fresh OS (Windows 10 64bit).
    I receive BSOD every few minutes (sometimes 5min, sometimes 1 hour).
    Tried to update all drivers. Downloaded fresh driver for the graphic card from nvidia website. Didnt have the crash after updating the Nvidia drivers, but unfortunately it might change very soon...)
    Still BSOD'ing. Run the sfc /scannow command (Windows found some corrupt files and fixed them). We will see....
    EDIT: still same errors.

    Windows Version number: 2004 (OS build 19041.450)
    zip file attached according to the instructions.

    Please help. Thank you very much:)
    Last edited by cyklon; 15 Aug 2020 at 13:21.
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    Is the new motherboard the same as the old one (which was at least 10 years old)? Msinfo32 says it's a Acer Aspire M3920 which is the same model as the PC itself so I'm guessing it is the same. You should not have had to do a new install of Windows 10. Moot point I know since you already did the install.

    Try booting to Safe Mode. If that works try Safe Mode with Networking.

    How to Start Windows 10 into Safe Mode or Normal Mode

    If either work then you can do a Clean Boot then try Windows Update to see if Windows has any updated drivers for you.

    Also look for these in C:\Windows\minidump

    081520-5796-01.dmp
    081520-6921-01.dmp
    081520-6343-01.dmp
    081420-5218-01.dmp

    Actually copy any .dmp files in C:\Windows\minidump to the flash drive then upload to a file sharing site and post links into the thread.
      My Computers


  3. Posts : 2
    Windows 10 64bit
    Thread Starter
       #3

    Thank you for your time Ztruker.
    It is not the same motherboard. I can't remember it's name now, I hope that's not relevant now, because I have the new OS.
    I will run the cleanboot as you suggested, then I will check if it works.

    The dump files attached.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    Waiting for results of Clean Boot. This sure sounds like a Driver Problem.

    Nothing new in the dumps. All are KMODE exception not handled, 0X0000001e.

    Bluescreen: P1: 0X0000001e 8/15/2020 5:10 PM P1: 0X0000001e 8/15/2020 5:10 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 4:39 PM P1: 0X0000001e 8/15/2020 4:39 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 4:18 PM P1: 0X0000001e 8/15/2020 4:18 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 4:06 PM P1: 0X0000001e 8/15/2020 4:06 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 4:02 PM P1: 0X0000001e 8/15/2020 4:02 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:54 PM P1: 0X0000001e 8/15/2020 3:54 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:53 PM P1: 0X0000001e 8/15/2020 3:53 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:53 PM P1: 0X0000001e 8/15/2020 3:53 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:24 PM P1: 0X0000001e 8/15/2020 3:24 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:13 PM P1: 0X0000001e 8/15/2020 3:13 PM
    Bluescreen: P1: 0X0000001e 8/15/2020 3:08 PM P1: 0X0000001e 8/15/2020 3:08 PM
    Bluescreen: P1: 0X0000001e 8/14/2020 1:16 PM P1: 0X0000001e 8/14/2020 1:16 PM
    Bluescreen: P1: 0X0000001e 8/14/2020 1:16 PM P1: 0X0000001e 8/14/2020 1:16 PM

    What is the full model number of the new mother board? Dis you install the chipset driver for it?
      My Computers


 

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