BSOD NTFS.sys


  1. Posts : 3
    Windows 10 32bit 2004
       #1

    BSOD NTFS.sys


    Hi all, i'm hoping someone can help out with my issue.

    my issue is a constant BSOD error on my old Lenovo 100S laptop. What i'm trying to do is use it for two main purposes.

    • Purpose one, to play movies and music from a USB HDD
    • Purpose two, is to use it for OneDrive, for photo taking


    this laptop is only being used for the above when out on holiday, travelling and letting kids watch stuff when in the car. the use of OneDrive makes it easy to access everything back on the main pc.

    I am trying to make the laptop run as fast as it can with the hardware it has and reduce all applications to other three or four.

    To describe the process I did before the BSOD appeared.

    I have been customizing this system via the settings app and removed all non-essentials programs and features. I have also done all the updates required and installed all drivers from the Lenovo website. Next I formatted SD Card to NTFS and set windows to store everything here as main HDD is 32gb and want to store/update internal apps here. Restarted the pc to finalize everything. So far all is ok. the last step is to remove optional features-accessed via settings-apps-optional features.

    I have successfully uninstalled all features that didn't require a restart such as WordPad, notepad, maths recogniser, paint, quick assist (but may leave this on now), steps recorder. I never uninstalled PowerShell ISE OpenSSH or internet explorer 11.

    My issue started when I uninstalled Windows Hello Face and Windows Fax and Scan. once completed I restarted the pc as requested and was presented with the usual windows is now configuring system it gets to about 30% then crashes showing the BSOD.
    it shows error KMODE EXCEPTION NOT HANDLED
    What Failed NTFS.sys.

    After that checks the pc restarts showing the Lenovo logo with a spinning icon at the bottom after few secs it displays diagnosing pc then I get the same BSOD after doing this three or four times I can access the recovery menus and I select recover from USB but once it has booted the BSOD pops ups. I have tried a lot of work arounds but evytime the BSOD appears.

    After each attempt I have to re-install windows as a clean install to use the laptop.

    anybody have any idea what this is?

    Also to note I have used the windows media creation tool from Microsoft website to make the USB
      My Computers


  2. Posts : 6,347
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    How much free space you have on the C: drive?
    Please post a Disk Manager image.
      My Computers


  3. Posts : 3
    Windows 10 32bit 2004
    Thread Starter
       #3

    Hi,

    There is about 12gb left of hard disk space but after all other programs that are installed there will be around 8gb left. which is why I have installed a 32gb SD card.

    Attachment 292562

    This image is showing the current state of the drives
      My Computers


  4. Posts : 6,347
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #4

    Do a System File Check.
    Open a CMD window as administrator and type:
    sfc /scannow

    Reboot

    Repair Windows 10 Image using DISM
    Open a CMD window as administrator and type:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth

    If it fails or finds any corruption, follow Brink tutorial step 6 (if you have sources\install.wim) or 7 (if you have sources\install.esd)
      My Computers


  5. Posts : 3
    Windows 10 32bit 2004
    Thread Starter
       #5

    hi, thank you for your response,

    I have tried your suggestions and everything came back as normal. However tried an alternative option I hadn't thought of, which was to use the classic turn on or off features. after the pc restarted there was blue screen and everything loaded up as normal. The feature does however still show in the optional features list within apps via settings. But for now the features I wanted off are now off. so for the time being i will leave this as is as everything works. I thank you again for your responses and will close this thread.
      My Computers


 

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