BSODs with random bug check codes in games using NVidia GPU

champe · 14 Aug 2015

Hi all,

I have a new build with the following specs:

MB: Asus Rampage V Extreme/USB3.1
CPU: Intel i7-5930k, currently not OC'ed
CPU Cooler: Corsair Hydro Series H100i GTX
RAM: Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz C16
PSU: EVGA SuperNOVA 1000 P2 80+ PLATINUM, 1000W
GPU: EVGA GeForce GTX TITAN X (EVGA Overclocked version)
SSD (Win 10 boot drive): Intel 750 Series PCIe AIC 1.2TB Internal SSD
HDD: Western Digital Red Pro 4TB NAS
Keyboard: Corsair K95 RGB Mechanical
Mouse: Logitech G502 Proteus Core

I installed Windows 10 Pro on the Intel SSD, installation went smoothly. I updated all of the drivers from the Asus web site, and am currently running those. Everything runs fine, mostly web browing with Chrome, MS Office apps and Quicken. I have sleep turned off, and system is pretty stable.

The only problem is when I try to run the two games I've got installed, GuildWars 2 and Skyforge, they both get blue screens after approximately 1 to 5 minutes from starting them up. This is happens 100% of the time. I've tried many, many things to isolate the problem, but so far, no dice.

Some of the things I've done, that haven't helped:

1. Reseated the Titan X in the PCI slot.
2. Removed the memory modules and installed them in reverse order in the same slots.
3. Manually checked all connections on the motherboard (and elsewhere) to make sure they're attached well,
4. Inspected front and back of motherboard for possible contact with any loose wires or with other components that might cause shorts.
5. Ran memory and stress tests on system using Asus PC Diagnotics program.
6. Tried turning down the overclocking on the Titan X using the Asus Precision X program. I don't know if this does anything because the GPU board may be "hard-wired" to the overclocked speed.

Anyway, if any of you are using a high-end graphics card on this motherboard with Windows 10, and have had seemingly random BSODs when running games only, and have any solutions, recommendations, or additional information about this setup, I'd really appreciate your response.

I'm attaching a couple of minidumps (the only ones I have at the moment), but I have gotten many while trying to run the games, and they've been all over the board in terms of likely causes (for example, they've implicated ntoskrnl.exe, netio.sys, and cl.dll, to name a few). Several of them have been of the type "IRQL_NOT_LESS_OR_EQUAL". Please let me know of any other information that you'd like to have.

Since many of you are like me and have spent a small fortune to build a system for gaming primarily, I'm sure you can understand that this is really frustrating.

Thanks in advance for your help.

essenbe · 14 Aug 2015

Hello, Champe and welcome to the forums. I will try to help you. This is what your 2 dump files said.

Code:

Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41792, fffff6800007cb70, 10000000000, 0}
Probably caused by : memory_corruption ( ONE_BIT )
Followup: MachineOwner

Code:

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See http://www.microsoft.com/whdc/driver...tPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
Arguments:
Arg1: a3a01f598f0624f4, Reserved
Arg2: b3b72bdfe183cc6f, Reserved
Arg3: fffff801d8e72524, Failure type dependent information
Arg4: 0000000000000001, Type of corrupted region, can be
 0 : A generic data region
 1 : Modification of a function or .pdata
 2 : A processor IDT
 3 : A processor GDT
 4 : Type 1 process list corruption
 5 : Type 2 process list corruption
 6 : Debug routine modification
 7 : Critical MSR modification

Based on the dump files it would appear you have bad Ram, and we may need to test it. Before we do, I would like to give you instructions, but first I would like to try something else. I noticed a lot of errors from DipAwayMode.exe . That is a power saving feature of AI Suite 3. It seems that when it comes out of power saving mode, it can cause a BSOD. To run Memtest86+ with 32 GB of memory would take somewhere around 40 hours of testing, so I would like to try something else first.

Please uninstall AI Suite 3 and then run their AI Suite removal tool. http://rog.asus.com/forum/showthread...te-III-Cleaner. Try that and let me know if the problem is better.

champe · 14 Aug 2015

Thanks for your quick response, and suggestion. I will try removing AI Suite using the cleaner and see if it makes a difference. I had removed AI Suite for a while before, and it didn't seem to affect anything, but I didn't use the cleaner. I'll let you know what happens.

essenbe · 14 Aug 2015

OK, but you are having a whole lot of errors from that part of it. From what I have read on it, is it is a power saving feature and will cause a BSOD fairly quickly when coming out of the power saving mode going to full performance mode. That sounds much like what you are experiencing. Starting a game would cause it to come out of power saving mode. For some reason AI Suite causes some people lots of problems while some have no problems at all. I don't have it installed, but I did when I first built this rig and it caused me no problems. I also have 2 Z77 rigs with it installed and it is no problem. But again, others it causes many problems.

champe · 15 Aug 2015

essenbe said:

OK, but you are having a whole lot of errors from that part of it. From what I have read on it, is it is a power saving feature and will cause a BSOD fairly quickly when coming out of the power saving mode going to full performance mode. That sounds much like what you are experiencing. Starting a game would cause it to come out of power saving mode. For some reason AI Suite causes some people lots of problems while some have no problems at all. I don't have it installed, but I did when I first built this rig and it caused me no problems. I also have 2 Z77 rigs with it installed and it is no problem. But again, others it causes many problems.

I did the complete removal of the AI Suite as you suggested. But in the process I decided to try a memory test program recommended by someone on the ASUS Rog Forum. It's called HCI Memtest. When I ran it, it immediately started reporting memory errors - lots of them.

So I think I'd better focus on determining if the memory is bad and will get back to you on what I find out.

Thanks Essenbe for your help.

essenbe · 15 Aug 2015

Please re read Post #2