Freezing and now ndis.sys BSOD followed by netio.sys BSOD

klarc99 · 01 Aug 2020

Over the past month or so I've been getting freezes for about 15-30 seconds, it happens relatively randomly.

Specs:
32GB RAM
Ryzen 5 2600
ASUS B450 Strix F

I had ESET installed, which seems to have replaced the ndis.sys BSOD or with netio.sys.
Any time it froze, if I disconnected the ethernet cable from my PC, it immediately unfreezes.
Build is Version 10.0.18363.997

Logs are attached. Attachment 290700

MrPepka · 02 Aug 2020

Update:
NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL
Intel LAN driver - Downloads for Intel(R) Ethernet Controller I211 Series
Npcap driver - Npcap: Windows Packet Capture Library & Driver
AMD chipset driver - https://www.amd.com/en/support/chips...ocket-am4/b450

Ztruker · 02 Aug 2020

8/1 dump shows a problem with e1r68x64.sys.

Code:

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff80616c011c1, The address that the exception occurred at
Arg3: fffff80614191400, Parameter 0 of the exception
Arg4: fffff80616784cf0, Parameter 1 of the exception

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for e1r68x64.sys

Intel(R) I211 Gigabit Network Connection 5/9/2019 7:50:01 PM C:\Windows\system32\drivers\e1r68x64.sys

Looks like you have the latest driver from ASUS for your board. You can try downloading the driver again, then uninstalling the current driver and installing the newly downloaded driver, see if that makes any difference.

The 7/30 dump indicates a problem with nvlddmkm.sys.

Code:

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
0: kd> !analyze -v

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). 
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff8012b082e70
Arg3: 000000000064f042
Arg4: fffff80134bdffc3

Code:

0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff801`34ab0000 fffff801`36141000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Dec  6 20:28:35 2019 (5DEB0043)
    CheckSum:         01634AED
    ImageSize:        01691000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

There is a newer Nvidia 1060 driver on the Nvidia website.

Remove and install latest Nvidia drivers:

Get the latest driver for your Nvidia card here: NVIDIA Driver Downloads
Completely uninstall the current Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode.

Then do a custom install of only the Nvidia Graphics and PhysX driver.

See if that gets rid of the problem.