My computer have BSOD

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  1. Posts : 11
    Window 10 pro
       #1

    My computer have BSOD


    Hello everybody,
    I have problem with my pc, which is the same with his PC. Could you help me to point the errors? This is the file which is attached below
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    Thank you

    - - - Updated - - -

    Hello everybody.
    My computer have BSOD. It is the same situation as his PC's error. I run v2 log and i have attached below. Could you help me to point what happens to PC? And could you guide me step by step to check the error?
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    @kidz2301, asked admin to move your post into a separate thread. Not a good idea to piggy back on another persons thread as responding to you can mess up what is being done for him.

    The 7/21 01:33 dump is a Driver Verifier generated dump (Yeah!) and point to .
    Code:
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
    Arg2: fffff806e78eabd8, The address in the driver's code where the error was detected.
    Arg3: 0000000000000000, Pool Type.
    Arg4: 00000000724a696e, Pool Tag (if provided).
    
    Debugging Details:
    ------------------
    
    *** WARNING: Unable to verify timestamp for RTDVHD64.sys
    Driver Description: Realtek High Definition Audio Function Driver

    The driver you currently have installed is old: Apr 30 06:31:13 2015

    Get the latest here: Latest Realtek HD Audio Driver Version [2]
      My Computers


  3. Posts : 11
    Window 10 pro
    Thread Starter
       #3

    I'm sorry about that. And thank you very much for your help.
    I've installed latest driver. But i don't know why, when i update this driver in device manage, it suddenly come back old version before.

    - - - Updated - - -

    Hello. Today, i have time to test my computer. Also it was crashed. I attached latest log and the picture, i have updated the driver.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Attached Thumbnails Attached Thumbnails My computer have BSOD-capturedr.png  
    Last edited by kidz2301; 26 Jul 2020 at 16:10.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    Did the BSOD occur before or after you updated the driver?
      My Computers


  5. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #5

    You have very mismatched RAM totaling 8GB.

    6JTF25664AZ-1G4G1
    8JTF25664AZ-1G4M1
    8JTF25664AZ-1G4D1
    99U5595-001.A00LF

    They are all

    MemoryType : DDR3
    Capacity : 2GB
    Speed : 1333

    I recommend replacing it.

    Looks like you have a Dell Precision T1700. Do you have the tower or SFF system?

    Feature Specification
    Type DDR3, NECC, and ECC
    Speed 1600 MHz
    Connectors four DIMM slots
    Capacity 2 GB, 4 GB, and 8 GB
    Minimum Memory 2 GB
    Maximum memory 32 GB
      My Computers


  6. Posts : 14,903
    Windows 10 Pro
       #6

    kidz2301 said:
    I'm sorry about that. And thank you very much for your help.
    I've installed latest driver. But i don't know why, when i update this driver in device manage, it suddenly come back old version before.
    That is I believe because device manager uses drivers from Windows Update, except with a manual install, and they're never the latest with the frequent updates of those drivers.
      My Computers


  7. Posts : 11
    Window 10 pro
    Thread Starter
       #7

    Hello my friend, Ztruker
    This is my computer dell precision t1700
    My computer have BSOD-61c-9ir-2xl._ac_sx466_.jpg
    Today, I've removed one Kingston ram 1600MHZ, after that, i turn on my computer and leave it. BSOD still occured. I attached latest log below.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Sorry for bothering you.
      My Computer


  8. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #8

    Okay, so swap removed and installed RAM and test more.
      My Computers


  9. Posts : 11
    Window 10 pro
    Thread Starter
       #9

    Hello Ztruker
    I've test only one ram once time. I've tested all of them. But BSOD still occured. Should i replace them with new ones? These are logs, which after everytime i've test on one ram. Thank you so much.
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  10. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #10

    I would replace the RAM. It may not fix the problem but then again it may. I'll look at the logs mean time.
      My Computers


 

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