WHEA_UNCORRECTABLE_ERROR stuck at 0%

Update AMD chipset driver - https://www.amd.com/en/support/chips...ocket-am4/x570
The processor does not overheat while playing? Have you replaced the power supply with a different one?

MrPepka said:

Update AMD chipset driver - https://www.amd.com/en/support/chips...ocket-am4/x570
The processor does not overheat while playing? Have you replaced the power supply with a different one?

I just updated the CPU, I'm running some tests to see if the crash happens again.

All the CPU stress tests I have made shows a max temp of 50°C

I have no other PSU I can use right now, but if I have no other choice I can buy one

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I have been playing for 30 minutes now, no crashes so far...
Looks good.

I will keep you updated, see how it goes.

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I did multiple stress tests (FurMark, 3DMark, aida64) all of them passed. Then I wanted to shake it a little bit so I overclocked my GPU and CPU but by using predefined integrated OC profiles. Then after launching a 3DMark stress test it crashed with the above BSOD.

After that BSOD, I rebooted and put CPU and GPU back to normal and I was able to game for a good straight 4 hours without any problem.

THen after finishing my 4 hours gamin session, I left my PC and when I came back I found it in a BSOD state but this time with a different error: UNEXPECTED_KERNEL_MODE_TRAP. I have never had this error type before, no idea what it means.

You can download the minidump here ->
071920-12046-01.dmp - Google Drive

Update or uninstall Acronis True Image - check updates in program

MrPepka said:

Update or uninstall Acronis True Image - check updates in program

I just uninstalled it, will see if the problem appears again.

Thank you

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So far so good I would say, gamed multiple times so far, no more BSOD niether the first one neither the second one since I removed Acronis.

Thank so so much MrPepka for your help, you are a life saver! :)

I wish you a good day!

Hello M. Pepka

Sadly the WHEA_UNCORRECTABLE_ERROR is back, since 2 days now .........

In the meantime I have updated Windows, AMD driver, GPU driver, all of them updated.

And still I keep getting this BSOD error. It happens randomly, while I'm gaming or not even sometimes.

I can have a straight 3 or 4 hours gaming session with no issues. Sometimes, it just comes, I can then even reboot and still have a second one right after that, and reboot again and not having any issues for a while...

joint to this message you'll find a new V2 Log zip file.

P.S : the WHEA BSOD still stays stuck at 0% and not giving me more details.

Thank you so much for your help!

Update Samsung SSD firmware - SSD Tools & Software | Download | Samsung V-NAND SSD | Samsung Semiconductor Global Website
Test CPU with Prime95 and OCCT - Prime95 - Stress Test Your CPU OCCT With Four Options - How We Stress Test CPUs

Hello MrPepka

Thank you for your reply.

I upgraded the firmware of the Samsung SSD (which do not correspond to my C:, it's just a secondary SSD drive).

I ran both Prime95 and OCCT, each 3 hours straight, no errors, neither warnings as you can see in the joint pictures.





Since the SSD firmware upgrade and both stress tests I haven't experimented the BSOD yet.

I had a 1.5 hour gaming session yesterday too no BSOD.

I will keep you posted see if it happens again.

Have a good days and again thank you so much for your help!

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Hello MrPepka

Sadly I had today another BSOD while I was gaming.

There was shot glitches (chat in game was a laggy when typing) and suddenly right after that I had the UNCORRECTABLE BSOD.

I have one question, here below is my PC settup. I made it all myself. For the liquid cooling loop to be like this I took the decision to plug my 2080 Ti on the PCIEX8 of my mother board instead of the PCIEX16. I know there could result a lack of performance. But could it be related to the problem I have now ?

My PC setup :





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I will be running a full MemTest86 tonight just to check if I have issues with my RAM sticks

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I also just upgraded the BIOS of my motherboard to it's last version, released just recently.

It has this improvement :



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The memtest86 came back with 2 errors apprently. I don't have the skills to understand hem.

The memtest log is available here

The error line seems to be: 2020-08-17 04:25:23 - [MEM ERROR - Data] Test: 8, CPU: 22, Address: 669C02734, Expected: 5F1715C0, Actual: 5F1717C0

MrPepka

I changed my RAM sticks yesterday to knew ones. So far so good, I will let you know if I solved the problem this way.

Best regards,

Hello MrPepka

It seems that it solved my problem :)

But yesterday I had another type of BSOD - UNEXPECTED_KERNEL_MODE_TRAP (ntoskrnl.exe) for which you can check the minidump here

Any idea what's wrong ?

Best regards,