Daily BSOD!

Eckogen · 28 Jul 2020

Is that the culprit behind my BSOD?

ENE is the Asus Armoury Crate software. It's for controlling RBG and updating Asus related stuff. Not needed at all.

Ztruker · 28 Jul 2020

Uninstall it and see if things get better. It's what Driver Verifier detected as a bad driver.

Would be lovely if that was the problem.

Eckogen · 29 Jul 2020

I uninstalled it. Computer ran fine for a day + and then it BSOD this morning with the WHEA Uncorrectable.

Here's the DMP file: 072920-6765-01.dmp - Google Drive

Ztruker · 29 Jul 2020

Same as previous:

Code:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffd58d28503028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000030005, Low order 32-bits of the MCi_STATUS value.

Is this a new(er) build or an upgrade? Do you have a different CPU you could try. It's quite possible your lovely i9 9900ks is defective. Is it new enough that you can RMA it?

Eckogen · 29 Jul 2020

It's a new build. Bought and built in Dec 2019. I guess it still falls under the 1 year warranty?

Ztruker · 30 Jul 2020

If you can, return for repair or replacement. I know it's a PITA but better to suffer a little now and get it fixed than continue to fight this and end up out of warranty.

Eckogen · 05 Aug 2020

Ztruker said:

If you can, return for repair or replacement. I know it's a PITA but better to suffer a little now and get it fixed than continue to fight this and end up out of warranty.

I'm testing out a suspicion. I haven't done anything different, nor any updates and it hasn't blue screened for over 5 days. When I plugged in my external HDD it blue screened in 2 hours. And if I'm recalling correctly, the past blue screens have been with the external HDD plugged in.

Ztruker · 05 Aug 2020

You can try running diagnostics against the drive but it sounds like it will probably BSOD before you can complete that. You can try though,

Diagnostics Test
HDD TEST

Run HDTune to

check the health,
scan for errors, not quick scan but full scan
run a benchmark.

Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

Check health of drive
Check performance of drive

Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

You can also try the various options available with chkdsk.

Eckogen · 05 Aug 2020

Ztruker said:

You can try running diagnostics against the drive but it sounds like it will probably BSOD before you can complete that. You can try though,

Diagnostics Test
HDD TEST

Run HDTune to

check the health,
scan for errors, not quick scan but full scan
run a benchmark.

Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

Check health of drive
Check performance of drive

Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

You can also try the various options available with chkdsk.

I do have a laptop, so I could run the tests with the dive plugged into that. The blue screens would happen at random times with the drive plugged in. Sometimes within 2 hours. Sometimes I don't see it until 8 hours in.

Ztruker · 05 Aug 2020

Worth a try.