Daily BSOD!

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  1. Posts : 18
    Windows 10
    Thread Starter
       #21

    Is that the culprit behind my BSOD?

    ENE is the Asus Armoury Crate software. It's for controlling RBG and updating Asus related stuff. Not needed at all.
      My Computer


  2. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #22

    Uninstall it and see if things get better. It's what Driver Verifier detected as a bad driver.

    Would be lovely if that was the problem.
      My Computers


  3. Posts : 18
    Windows 10
    Thread Starter
       #23

    I uninstalled it. Computer ran fine for a day + and then it BSOD this morning with the WHEA Uncorrectable.

    Here's the DMP file: 072920-6765-01.dmp - Google Drive
      My Computer


  4. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #24

    Same as previous:

    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffd58d28503028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000030005, Low order 32-bits of the MCi_STATUS value.
    Is this a new(er) build or an upgrade? Do you have a different CPU you could try. It's quite possible your lovely i9 9900ks is defective. Is it new enough that you can RMA it?
      My Computers


  5. Posts : 18
    Windows 10
    Thread Starter
       #25

    It's a new build. Bought and built in Dec 2019. I guess it still falls under the 1 year warranty?
      My Computer


  6. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #26

    If you can, return for repair or replacement. I know it's a PITA but better to suffer a little now and get it fixed than continue to fight this and end up out of warranty.
      My Computers


  7. Posts : 18
    Windows 10
    Thread Starter
       #27

    Ztruker said:
    If you can, return for repair or replacement. I know it's a PITA but better to suffer a little now and get it fixed than continue to fight this and end up out of warranty.
    I'm testing out a suspicion. I haven't done anything different, nor any updates and it hasn't blue screened for over 5 days. When I plugged in my external HDD it blue screened in 2 hours. And if I'm recalling correctly, the past blue screens have been with the external HDD plugged in.
      My Computer


  8. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #28

    You can try running diagnostics against the drive but it sounds like it will probably BSOD before you can complete that. You can try though,

    Diagnostics Test
    HDD TEST

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

    • Check health of drive
    • Check performance of drive

    Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

    You can also try the various options available with chkdsk.
      My Computers


  9. Posts : 18
    Windows 10
    Thread Starter
       #29

    Ztruker said:
    You can try running diagnostics against the drive but it sounds like it will probably BSOD before you can complete that. You can try though,

    Diagnostics Test
    HDD TEST

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

    • Check health of drive
    • Check performance of drive

    Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

    You can also try the various options available with chkdsk.
    I do have a laptop, so I could run the tests with the dive plugged into that. The blue screens would happen at random times with the drive plugged in. Sometimes within 2 hours. Sometimes I don't see it until 8 hours in.
      My Computer


  10. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #30

    Worth a try.
      My Computers


 

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