Random BSOD, started happening today

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  1. Posts : 1,497
    Windows 8.1 Enterprise x64
       #11

    You uninstalled the program, but the driver after it was left, so remove it manually (it should be in C: \ Windows \ System32 \ drivers)
      My Computer


  2. Posts : 11
    windows 10 x64
    Thread Starter
       #12

    MrPepka said:
    You uninstalled the program, but the driver after it was left, so remove it manually (it should be in C: \ Windows \ System32 \ drivers)
    Can't find anything related to dell or support assist in system32 \ drivers

    Is there any tool that could find the persinting drivers and forcefully remove them? I noticed there is a few leftovers entries in the windows registry
      My Computer


  3. Posts : 1,497
    Windows 8.1 Enterprise x64
       #13

    Do you still have any Dell software in your system? If so, delete them
      My Computer


  4. Posts : 11
    windows 10 x64
    Thread Starter
       #14

    MrPepka said:
    Do you still have any Dell software in your system? If so, delete them
    It doesn't seem so.
    Except for those lost entries in the registry, there's is no trace of dell stuff.
      My Computer


  5. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #15

    Code:
    PNP_DETECTED_FATAL_ERROR (ca)
    PnP encountered a severe error, either as a result of a problem in a driver or
    a problem in PnP itself.  The first argument describes the nature of the
    problem, the second argument is the address of the PDO.  The other arguments
    vary depending on argument 1.
    Arguments:
    Arg1: 0000000000000005, PDO freed while still linked in devnode tree.
        The object manager reference count on a PDO dropped to zero
        while the devnode was still linked in the tree.  This usually
        indicates that the driver is not adding a reference when
        returning the PDO in a query IRP.
    Arg2: ffffdf0e79bccd70, PDO.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    *** WARNING: Unable to verify timestamp for dddriver64Dcsa.sys
    Code:
    6: kd> lmvm dddriver64Dcsa
    Browse full module list
    start             end                 module name
    fffff807`68990000 fffff807`6899e000   dddriver64Dcsa T (no symbols)           
        Loaded symbol image file: dddriver64Dcsa.sys
        Image path: \SystemRoot\System32\drivers\dddriver64Dcsa.sys
        Image name: dddriver64Dcsa.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon May 18 13:47:58 2020 (5EC2CA4E)
        CheckSum:         000151FD
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:
    When the dump occurred the driver was definitely there: C:\Windows\system32\drivers\dddriver64Dcsa.sys 18/05/2020 14:47:58
      My Computers


  6. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #16

    Maybe the best way to totally get rid of it would be to reinstall lit then use Revo Uninstaller or Geek Uninstaller to completely get rid of it.
      My Computers


  7. Posts : 11
    windows 10 x64
    Thread Starter
       #17

    Ztruker said:
    Maybe the best way to totally get rid of it would be to reinstall lit then use Revo Uninstaller or Geek Uninstaller to completely get rid of it.
    I tried that and even though it didn't remove dddriver64Dcsa.sys, I removed it manually.
      My Computer


 

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