BSOD at shutdown PFN Corrupt message

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  1. Posts : 34
    Windows 7 home
       #1

    BSOD at shutdown PFN Corrupt message


    Windows 10 Home 1909
    Link to log files: OWNER981841-PC-(2020-07-16_10-07-07).zip - Google Drive
      My Computer


  2. Posts : 1,482
    Windows 8.1 Enterprise x64
       #2

    Update Hauppauge TV Card driver - Hauppauge Support | WinTV-HVR-2250 and WinTV-HVR-2255
    Update NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL
      My Computer


  3. Posts : 34
    Windows 7 home
    Thread Starter
       #3

    TY MRPEPKA.

    I updated my Nvidia driver and because I dont use it, disabled and uninstalled the Hauppage. If I still get PFN CORRUPT on shutdown should I rerun/repost logs to further analyze?
      My Computer


  4. Posts : 1,482
    Windows 8.1 Enterprise x64
       #4

    Yes, please
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  5. Posts : 34
    Windows 7 home
    Thread Starter
       #5

    MePepka I tried to rerun the log collector but it failed and gave some red error msg in my powershell, like it only works once (?)
      My Computer


  6. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #6

    Please capture the powershell window output and post here please.
      My Computers


  7. Posts : 34
    Windows 7 home
    Thread Starter
       #7

    Thank you. Whe I went to replicate the error the log collector worked!
    Here is the link I made OWNER981841-PC-(2020-07-19_09-23-38).zip - Google Drive
      My Computer


  8. Posts : 1,482
    Windows 8.1 Enterprise x64
       #8

    1. Run Driver Verifier Manager through type "verifier" in search bottom
    2. Select "Create custom settings (for code developers)"
    3. Tick all standard settings and 1 additional setting (Low Resources Simulation)
    4. Select "Select driver names from a list"
    5. Tick all 3rd party drivers and 4 Microsoft drivers (usbport.sys, usbd.sys, usbxhci.sys and usb3hub.sys)
    6. Accept changes and reboot computer
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  9. Posts : 34
    Windows 7 home
    Thread Starter
       #9

    Thank you MrPepka. I did this. Was I supposed to upload logs or something? (Still getting PFN CORRUPT.)
      My Computer


  10. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #10

    More info on Driver Verifier:

    Run Driver Verifier

    Driver Verifier-- tracking down a mis-behaving driver.

    Following the instructions in the above link will check for problems in all non-Microsoft drivers.

    What we're looking for is a verifier generated BSOD with a mini dump that will tell us what driver caused it. If you get a BSOD, rerun the V2 log collector as soon as possible and upload the resulting zip file. Also see if there is a new C:\Windows \MEMORY.DMP file. If there is, copy it to another location then zip it an upload to a file sharing site like OneDrive and post a link to it here.

    To check if verifier is active, open a Command Prompt and enter:

    verifier /query

    If not active it will respond with

    No drivers are currently verified.

    If you have questions, see this additional tutorial which may help to clear things up.

    Enable and Disable Driver Verifier in Windows 10
      My Computers


 

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