BSOD at shutdown PFN Corrupt message

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  1. Posts : 34
    Windows 7 home
    Thread Starter
       #11
      My Computer


  2. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #12

    Did you enable Driver Verifier? None of the dumps show it and the V2 log collected data shows it not being enabled.
      My Computers


  3. Posts : 34
    Windows 7 home
    Thread Starter
       #13

    OK Sorry I enabled it then after it ran I disabled it because my PC kept crashing. I tried running it again and then uploaded logs. I will redo it.
      My Computer


  4. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #14

    None of the 5 dumps were generated by Driver Verifier.

    Tha last one points to RTKVHD64.sys.

    Code:
    fffffd09`8c8d77a8  fffff80f`a6c5a000Unable to load image RTKVHD64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
     RTKVHD64+0x2ea000
    That belongs to Realtek HD Audio. The driver you have is dated 3/13/2018.

    See this thread and try the latest Realtek HD Audio coedec, see if that makes a difference.

    Latest Realtek High Definition Audio Codecs



    Try following the 2nd link I gave you to setup Driver Verifier, it's a little less aggressive:


    Enable and Disable Driver Verifier in Windows 10
    Last edited by Ztruker; 21 Jul 2020 at 14:15.
      My Computers


  5. Posts : 34
    Windows 7 home
    Thread Starter
       #15
      My Computer


  6. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #16

    No new dumps. There should have been one: 7/21/2020 2:49:55 PM 0.33 C:\WINDOWS\Minidump\072120-12078-01.dmp

    Please see if it's still there and if it is, copy to another location, zip it and upload here or Google Drive.

    Move these mini-dumps to another location so they are not in the C:\WINDOWS\Minidump folder.

    Code:
    6/30/2020 8:19:40 AM       0.36 C:\WINDOWS\Minidump\063020-26046-01.dmp
    6/26/2020 8:04:58 AM       0.36 C:\WINDOWS\Minidump\062620-25890-01.dmp
    6/25/2020 8:44:49 AM       0.36 C:\WINDOWS\Minidump\062520-26500-01.dmp
    6/24/2020 8:23:30 AM       0.36 C:\WINDOWS\Minidump\062420-26171-01.dmp
    6/22/2020 7:51:02 AM       0.36 C:\WINDOWS\Minidump\062220-26312-01.dmp
    6/18/2020 8:53:13 AM       0.36 C:\WINDOWS\Minidump\061820-26281-01.dmp
    6/18/2020 8:37:47 AM       0.36 C:\WINDOWS\Minidump\061820-25703-01.dmp
    6/17/2020 7:45:28 AM       0.36 C:\WINDOWS\Minidump\061720-26250-01.dmp
    6/16/2020 10:11:59 AM      0.36 C:\WINDOWS\Minidump\061620-26781-01.dmp
    6/15/2020 8:32:34 AM       0.36 C:\WINDOWS\Minidump\061520-26156-01.dmp
    6/13/2020 7:51:35 AM       0.36 C:\WINDOWS\Minidump\061320-26328-01.dmp
    6/12/2020 1:32:39 PM       0.36 C:\WINDOWS\Minidump\061220-26921-01.dmp
    6/12/2020 1:17:34 PM       0.36 C:\WINDOWS\Minidump\061220-25843-01.dmp
    6/12/2020 12:58:29 PM      0.36 C:\WINDOWS\Minidump\061220-26171-01.dmp
    6/12/2020 8:04:18 AM       0.36 C:\WINDOWS\Minidump\061220-26078-01.dmp
    6/11/2020 8:02:47 AM       0.37 C:\WINDOWS\Minidump\061120-26046-01.dmp
    6/10/2020 8:38:05 AM       0.36 C:\WINDOWS\Minidump\061020-26375-01.dmp
    6/8/2020 7:47:21 AM        0.36 C:\WINDOWS\Minidump\060820-25656-01.dmp
    6/7/2020 8:12:45 AM        0.36 C:\WINDOWS\Minidump\060720-26515-01.dmp
    2/5/2020 9:53:28 AM        0.67 C:\WINDOWS\Minidump\020520-25781-01.dmp
    2/4/2020 10:38:46 AM       0.36 C:\WINDOWS\Minidump\020420-26187-01.dmp
    2/2/2020 3:16:48 PM        0.66 C:\WINDOWS\Minidump\020220-26312-01.dmp
    2/1/2020 10:28:08 AM       0.67 C:\WINDOWS\Minidump\020120-26093-01.dmp
    1/30/2020 10:14:31 AM      0.64 C:\WINDOWS\Minidump\013020-26859-01.dmp
      My Computers


  7. Posts : 34
    Windows 7 home
    Thread Starter
       #17

    Sorry for all the difficulty - hope this is good:

    OWNER981841-PC-(2020-07-22_11-46-22).zip - Google Drive

    dmpzip.7z - Google Drive
      My Computer


  8. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #18

    I didn't want all those mini dumps. I just wanted you to get them out of the minidump folder as I said.

    Move these mini-dumps to another location so they are not in the C:\WINDOWS\Minidump folder.
    I didn't ask you to run V2 again either:

    There should have been one: 7/21/2020 2:49:55 PM 0.33 C:\WINDOWS\Minidump\072120-12078-01.dmp

    Please see if it's still there and if it is, copy to another location, zip it and upload here or Google Drive.
    Edit: Never mind. I found the dump in the last zip. Not Driver Verifier generated either.
      My Computers


  9. Posts : 34
    Windows 7 home
    Thread Starter
       #19

    I apologize but I misunderstood your instructions. I deleted the logs before June 30 and uploaded the rest including that one. Do I need to re- upload the prior V2?
      My Computer


  10. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #20

    No, not at all. Did you try Driver Verifier again yet?
      My Computers


 

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