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  1.    13 Aug 2015 #1

    error 0x80004005 when downloading KB3081436 cummulitive update

    When I try to download the cummulitive update KB3081436, I get no where passed 0%. After about 3 minutes, the screen changes to recieve the error 0x80004005. According to the microsoft windows website, I need to activate my windows(Already been activated, and double checked). I cannot install the current windows updates due to this problem. I am running on a mac air bootcamp, of windows 10.
      My System SpecsSystem Spec

  2.    13 Aug 2015 #2

    I have restarted multiple times, and pressed retry multiple times. I still cannot update the Windows at all.
    Attachment 31165
      My System SpecsSystem Spec

  3. Joined : Apr 2015
    Posts : 9,142
       13 Aug 2015 #3

    Can you try running the system file checker from an elevated command prompt to see if you have any integrity violations?

    right-click start>Command Prompt (Admin)
    at C:\WINDOWS\System32>
    type the command sfc /scannow and press enter
      My System SpecsSystem Spec

  4.    14 Aug 2015 #4

    I ran it and it found error it could not fix. Here is the log it produced(do not know how I would post it, so i uploaded to a dropbox).
      My System SpecsSystem Spec

  5. Joined : Apr 2015
    Posts : 9,142
       14 Aug 2015 #5

    grimofdoom said: View Post
    I ran it and it found error it could not fix. Here is the log it produced(do not know how I would post it, so i uploaded to a dropbox).
    Thank you. Please run sfc /scannow 2 to 3 more times, to see what corruptions can be fixed. Some need to be fixed first, before others can be fixed. After that, please open an administrative Command Prompt and type

    findstr /C:"[SR]" %windir%\logs\CBS\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

    and press ENTER.

    This will grab the necessary info and put it in a file on your desktop called sfcdetails.txt. You can zip that up and upload it here.

    Attachment 31234

    Edit: To respond with attachments, select Go Advanced; below the response window you will see options for managing attachments.
    Last edited by simrick; 14 Aug 2015 at 08:01. Reason: added info for attachments
      My System SpecsSystem Spec

  6.    14 Aug 2015 #6

    I did the command 2 time more, and Here is the file.
      My System SpecsSystem Spec

  7. Joined : Apr 2015
    Posts : 9,142
       14 Aug 2015 #7

    grimofdoom said: View Post
    I did the command 2 time more, and Here is the file.
    Thank you.
    It seems you have some problems which cannot be corrected due to hash mismatches.
    Cannot repair member file [l:30{15}]"basebrd.dll.mui"
    Cannot repair member file [l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png"
    Cannot repair member file [l:30{15}]"shell32.dll.mui"
    I think the Edge one is nothing to worry about, but not so sure about the other two. The first one has to do with MS Branding.

    Did you upgrade initially, or is this a clean install?
    If upgraded, from what OS version/bit?
    Where did the upgrade media come from?
    How did you perform the upgrade?
    Can you post a screen shot of the Activation page in Settings please?
    (Settings>Update & Security>Activation)

    So, now we will to try to fix the corrupt image stores from online.

    Open another Administrative Command Prompt; type
    DISM /online /cleanup-image /scanhealth

    and press enter; wait for it to finish. Please note, it may seem to hang at 20% forever; just let it run. Post a screenshot or report results.

    Attachment 31363

    It should tell you whether or not what it found can be fixed. If so, please use the /restorehealth switch in the command below.

    When finished, type
    dism.exe /online /cleanup-image /restorehealth

    Post screenshot of result or type the results in here.

    Try running Windows Update again.

    Edit: Please provide your GPU info.

    Last edited by simrick; 14 Aug 2015 at 16:23. Reason: request GPU info
      My System SpecsSystem Spec

  8. Joined : Apr 2015
    Posts : 9,142
       14 Aug 2015 #8

    Option if Windows Update fails again:

    Method 2: Microsoft Update Catalog

    To obtain the stand-alone package for this update, go to the Microsoft Update Catalog website.

    Then again, I just read an article stating that this update may cause endless bootloops as the previous one, so maybe you might want to hold off installing it? Just a thought...
      My System SpecsSystem Spec

  9. Joined : Apr 2015
    Posts : 9,142
       14 Aug 2015 #9

    Update: KB3081438 is coming through now, and it's cumulative, so maybe you will just skip to that one.
      My System SpecsSystem Spec

  10.    14 Aug 2015 #10

    It is trying to do the update KB3081438, but that also fails with the same error. The restorehealth failed(image below)

    -I did a fully fresh install last week from windows 7 and updated that to windows 10. I used Window's Windows 10 installer tool to upgrade the 7 to 10. Running bootcamp on my mac to let Windows run, which the mac air early 2014, has the Intel HD Graphics 5000 built in by default.

    I am going to attempt the download basket(It is very awkward to look at the website Microsoft made for it.)
      My System SpecsSystem Spec

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