three different BSoD errors within the last 24 hours [Version 1909]

page_fault_in_nonpaged_area
unexpected_kernal_mode_trap
kmode_exception_not_handled

The page fault in nonpaged area was the first one to pop up after doing nothing but having a few firefox windows open. Then I got the unexpected kernal mode trap, and just today when I booted up my PC I got the kmode exception not handled when I tried removing one stick of memory. My PC is also not booting into windows right away right away sometimes, it stays on a black screen and nothing loads. I then need to turn it off and on again to get it to actually boot up. This morning it took me multiple times.

I upgraded my PC back in May with a new motherboard, CPU, and RAM but haven't had any issues like this. My brief searching around leads me to believe this might be a memory issue, but I'm not sure. I did run the Windows Memory Diagnostic, which said there was a hardware issue, but it then froze and I had to restart. I tired Memtest86, which also appears to have froze at some point and I needed to restart. I also tried doing a system restore, which seems to have done nothing.

As I understand it, this could still be a multitude of things and I figured I would ask for some help to see if there's perhaps something I'm missing. I'm not very tech savvy at all so I appreciate the help.


Attachment 287723

Hello

It does appear to be memory related and so I would continue to test by removing and swapping the RAM modules (you have 2x 8GB modules) and run your system to see if it works better. By swapping over the RAM and running with one at a time you can hopefully determine which one is faulty.

There is also the possibility that the motherboard slot could be faulty so try to test in the other slots too. You are looking for either a module or slot problem and so there are quite a few combinations to test.

philc43 said:

Hello

It does appear to be memory related and so I would continue to test by removing and swapping the RAM modules (you have 2x 8GB modules) and run your system to see if it works better. By swapping over the RAM and running with one at a time you can hopefully determine which one is faulty.

There is also the possibility that the motherboard slot could be faulty so try to test in the other slots too. You are looking for either a module or slot problem and so there are quite a few combinations to test.

I ran through a successful memtest86 run with one stick. Gonna use my PC for a bit now to see if there's any issues... hopefully there are none with just this single stick. Unfortunately, I didn't keep track of which one was used solo when I got a BSoD error earlier today, but I think it's reasonable to assume it wasn't this one. I will run the other stick through memtest86 later on to get some more clarity.

Just out of curiosity, is there anything in those log files that indicate a memory issue, or is this just based off the symptoms I've provided? The memory issue seems sort of obvious, but I am curious if there's more to it than just that, as I wasn't really sure how to interpret the log files in a meaningful way.

Thanks for the input though, I appreciate it. I will update this thread with more info after I have time to test the other stick.