BSOD while playing games

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  1. Posts : 14,894
    Windows 10 Pro
       #51

    You can disable the iGPU in normal mode or safe mode.

    There should not be any issues with resolutions or something as the dedicated GPU automatically kicks in, and you can use your pc as you normally would.
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  2. Posts : 32
    Windows 10
    Thread Starter
       #52

    axe0 said:
    You can disable the iGPU in normal mode or safe mode.

    There should not be any issues with resolutions or something as the dedicated GPU automatically kicks in, and you can use your pc as you normally would.
    Done. The resolution is good, but I can't change the brightness and other stuffs but np, I'm gonna try the game.
    EDIT: Games are unplayable, got 20 fps
    Last edited by Fabiushow; 11 Jul 2020 at 13:41.
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  3. Posts : 14,894
    Windows 10 Pro
       #53

    Switch it around, disable the Nvidia GPU in the device manager. I hope the Intel GPU gives more FPS.
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  4. Posts : 32
    Windows 10
    Thread Starter
       #54

    axe0 said:
    Switch it around, disable the Nvidia GPU in the device manager. I hope the Intel GPU gives more FPS.
    Games seem don't crash with IGPU disabled and nvidia disabled. But I still can't play them for fps xD
    Have you got any news from my BSOD? (just asking dw)
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  5. Posts : 14,894
    Windows 10 Pro
       #55

    Apologies, I should have been more clear.

    I meant, disable the nvidia gpu and enable the IGPU.

    If you don't enable any GPU, the built-in gpu driver will be used instead and act as a virtual device. This driver is used in safe mode and at moments where no gpu driver is yet installed, for example with a clean install, so that you can still see what you're doing when you use Windows. It's not designed to do much more than that so I'm not surprised you couldn't play any game.
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  6. Posts : 32
    Windows 10
    Thread Starter
       #56

    axe0 said:
    Apologies, I should have been more clear.

    I meant, disable the nvidia gpu and enable the IGPU.

    If you don't enable any GPU, the built-in gpu driver will be used instead and act as a virtual device. This driver is used in safe mode and at moments where no gpu driver is yet installed, for example with a clean install, so that you can still see what you're doing when you use Windows. It's not designed to do much more than that so I'm not surprised you couldn't play any game.
    Nono, I undertand your point, indeed yesterday I disabled the iGPU and used nvidia GPU and today I've tried to play with iGPU and disable nvidia gpu
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  7. Posts : 221
    Windows 10 Home 21H2
       #57

    @Fabiushow - Did you save any dumps from the system you returned? I'm wondering if you were getting the same bugcheck code (0x124) on both systems.

    Also, I didn't see it mentioned earlier in the thread but I may have missed it - did you use HP Support Assistant to check for and apply any and all updates it makes available for your computer? It's often the case that you have to repeat the check, install, and reboot cycle before all the updates get applied and no more updates are offered.
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  8. Posts : 32
    Windows 10
    Thread Starter
       #58

    cwsink said:
    @Fabiushow - Did you save any dumps from the system you returned? I'm wondering if you were getting the same bugcheck code (0x124) on both systems.

    Also, I didn't see it mentioned earlier in the thread but I may have missed it - did you use HP Support Assistant to check for and apply any and all updates it makes available for your computer? It's often the case that you have to repeat the check, install, and reboot cycle before all the updates get applied and no more updates are offered.
    Yes, I always use HP support assistant.
    Tbh the old BSOD was caused from a bug with hp and windows after the May update (the error was KMODE_EXCEPTION_NOT_HANDLED), now the bug I think it's fixed via windows update and I've got new error

    Some HP devices are facing BSOD and boot loops, but HP appears to have a fix | Windows Central
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  9. Posts : 221
    Windows 10 Home 21H2
       #59

    Honestly, I'm wondering if you've been sent a system with a hardware issue. The dumps I've seen are very consistent and always involve the NVMe drive being reset because of a surprise disconnect. As far as I know all of the tools that are used to check NVMe drives simply look at the S.M.A.R.T. values but my understanding of S.M.A.R.T. is that it does not have a great track record of detecting problems before a drive fails. Perhaps it's different with SSDs but for HDDs I think it was in the 40 percent range. Or it could be the motherboard PCH. I'd be wanting to try a different drive as the system drive - is that something you can easily do?
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  10. Posts : 32
    Windows 10
    Thread Starter
       #60

    cwsink said:
    Honestly, I'm wondering if you've been sent a system with a hardware issue. The dumps I've seen are very consistent and always involve the NVMe drive being reset because of a surprise disconnect. As far as I know all of the tools that are used to check NVMe drives simply look at the S.M.A.R.T. values but my understanding of S.M.A.R.T. is that it does not have a great track record of detecting problems before a drive fails. Perhaps it's different with SSDs but for HDDs I think it was in the 40 percent range. Or it could be the motherboard PCH. I'd be wanting to try a different drive as the system drive - is that something you can easily do?
    I can't change the HDD or SSD if you are asking this (haven't at home). Anyway if im sure there is an hardware problem I can ask amazon a refund and buy a new pc (another brand). The point is: there isn't another notebook (same model) so I should change it and I need to spend more money because I bhought this during a black friday
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