Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached


  1. Posts : 4
    Window 10 Pro 64
       #1

    Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached


    All,

    I'm desperate for some help interpreting the attached dump files and hopefully solving the problem. Your time is appreciated!!!

    Jake
      My Computer

  2. zebal's Avatar
    Posts : 155
    Windows 10 Pro x64
       #2

    Please follow bellow thread:

    BSOD - Posting Instructions
      My Computer


  3. Posts : 4
    Window 10 Pro 64
    Thread Starter
       #3
      My Computer


  4. Posts : 926
    Windows 8.1 Enterprise x64
       #4

    Test RAM with memtest86, hci memtest and testmem5 - MemTest86+ - Test RAM MemTest: RAM reliability tester for Windows Overclock.net - An Overclocking Community - View Single Post - NEW!!! DRAM Calculator for Ryzen™ 1.7.3 (overclocking DRAM on AM4) + MEMbench 0.8 (DRAM bench)
    Clean the computer of dust, connect RAM to other slots, start the computer with only one RAM memory chip and replace the RAM memory with another
      My Computer

  5. Ztruker's Avatar
    Posts : 10,638
    Windows 10 Pro X64 2004 19041.331
       #5

    Event Viewer system log has a bunch of these for different block addresses:

    Code:
    Event[475]:
      Log Name: System
      Source: disk
      Date: 2020-06-08T13:12:31.310
      Event ID: 153
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BM00SGE
      Description: 
    The IO operation at logical block address 0x21 for Disk 1 (PDO name: \Device\00000075) was retried.


    Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached-image.png

    I believe DIsk 1 is this:

    Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached-image.png

    I don't know what StorLib Virtual Storage is and searching Google didn't tell me much.
      My Computers


  6. Posts : 4
    Window 10 Pro 64
    Thread Starter
       #6

    Ztruker said:
    Event Viewer system log has a bunch of these for different block addresses:

    Code:
    Event[475]:
      Log Name: System
      Source: disk
      Date: 2020-06-08T13:12:31.310
      Event ID: 153
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BM00SGE
      Description: 
    The IO operation at logical block address 0x21 for Disk 1 (PDO name: \Device\00000075) was retried.


    Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached-image.png

    I believe DIsk 1 is this:

    Please Help Me - BSOD - Event 41, Task 63 - Dump(s) Attached-image.png

    I don't know what StorLib Virtual Storage is and searching Google didn't tell me much.
    I believe that is tied to Boxcryptor. We used the service on all of our machines. Thank you for taking the time to help me.

    - - - Updated - - -

    MrPepka said:
    Test RAM with memtest86, hci memtest and testmem5 - MemTest86+ - Test RAM MemTest: RAM reliability tester for Windows Overclock.net - An Overclocking Community - View Single Post - NEW!!! DRAM Calculator for Ryzen™ 1.7.3 (overclocking DRAM on AM4) + MEMbench 0.8 (DRAM bench)
    Clean the computer of dust, connect RAM to other slots, start the computer with only one RAM memory chip and replace the RAM memory with another
    Will do, and I'll let you know when I have done so. Thank you for taking the time to help me.
      My Computer


  7. Ztruker's Avatar
    Posts : 10,638
    Windows 10 Pro X64 2004 19041.331
       #7

    I believe that is tied to Boxcryptor. We used the service on all of our machines. Thank you for taking the time to help me.
    If so the Boxcryptor is having problems and could very well be the cause of you BSODs.
    Could also be RAM as MrPrepka is having you work on.
      My Computers


  8. Posts : 4
    Window 10 Pro 64
    Thread Starter
       #8

    Ztruker said:
    If so the Boxcryptor is having problems and could very well be the cause of you BSODs.
    Could also be RAM as MrPrepka is having you work on.
    We use* the service - typo.

    Ok, thank you very much. Running the memory tests now.
      My Computer

  9. Ztruker's Avatar
    Posts : 10,638
    Windows 10 Pro X64 2004 19041.331
       #9

    Might be a good idea to contact Boxcryptor and send them the info I posted. See what they have to say about the errors.
      My Computers


 

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