System Service Exception

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  1. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #31

    I have installed the razer drivers however I am still getting this issue:
    In my first post I suspected razer to be problem since it was detected in dump file.
    It looks like you shouldn't have installed it again.

    If there was BSOD, please collected them, and prefer to use driver verifier. to make interpreting dumps easier.
      My Computer


  2. Posts : 20
    Windows 10
    Thread Starter
       #32

    I crashed with and without the razer drivers installed so I haven't uninstalled them. And if I disable the driver my headset won't work anymore. I enabled the driver verifier and continued to use my PC and play a game. During which it BSOD again with Nvidia's nvlddmkm.sys. Is this a scapegoat for the blue screen or because the driver verifier was on?
    Should I try using my PC with the headset unplugged?
    Anyways, I have attached the log collector findings.
      My Computer


  3. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #33

    Should I try using my PC with the headset unplugged?
    Yes, although not guaranteed to work if razer already installed

    See bellow thread for reference, although I don't know what fixed the problem for real.

    Random BSOD's lately.
      My Computer


  4. Posts : 20
    Windows 10
    Thread Starter
       #34

    The thread states he adjusted his RAM timings. I'm using the ram profile in my bios to run it at 3600mhz instead of the default 2133mhz, is it worth just lowering this?

    I've already unplugged the headset and uninstalled the drivers however I just received another win32k.sys BSOD. I have attached the logs as I am running a very bare-bones system at the moment so there can't be that many things that could be causing it.
      My Computer


  5. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #35

    Jarrod said:
    The thread states he adjusted his RAM timings. I'm using the ram profile in my bios to run it at 3600mhz instead of the default 2133mhz, is it worth just lowering this?
    Yes you should set XMP profile to default for testing purposes.
    That would isolate either overclocked memory or razer drivers.

    If you forgot factory defaults for your stick share output of (paste into PowerShell hit enter):
    Code:
    Get-WmiObject Win32_PhysicalMemory > $home\desktop\memory.txt
    notepad $home\desktop\memory.txt
      My Computer


  6. Posts : 20
    Windows 10
    Thread Starter
       #36

    After disabling my headset and changing my RAM timings back to factory settings, I have not crashed for 24 hours. I will let you know in 24 hours again if I have crashed and if I haven't I reckon it's been solved. Weird that the RAM timings were the issue for me and the other guy.

    Thank you for the help and I hope my next message is positive.
      My Computer


  7. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #37

    That's good to hear!
    keep us updated.
      My Computer


  8. Posts : 20
    Windows 10
    Thread Starter
       #38

    I believe I've managed to narrow the problem down. My RAM is 3600MHz and I was using the D.O.C.P preset profile for it. For some reason, this made my system very unstable. I took a picture of the D.O.C.P profile and manually tuned all the values to the same value in the profile. For some reason, this stopped my system from crashing(No idea why) and I can use without any hiccups.

    Also, uninstalling the razer drivers has stopped the crashes and as long as I keep them unplugged it is fine. For some reason, I have no idea why, my headset isn't compatible.

    Thank you for your help with the headset drivers and recommending that thread with the RAM solution, would have never thought of that myself in a million years.

    Hopefully, I won't have to come back here, no offense.
      My Computer


  9. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #39

    It is indeed a mystery how both razer drivers and RAM clock are both the problem!

    Thank you for your valuable feedback!
      My Computer


  10. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #40

    Please mark the thread as solved. That may help someone else later on. Thanks.
      My Computers


 

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