BSOD random errors

Page 2 of 2 FirstFirst 12

  1. Posts : 24
    Windows 10 Pro
    Thread Starter
       #11

    Just an update on my query, I replaced the 3600 memory with 3200 and am still getting BSODs. The company are arranging to take the PC back and have a look at it. They had suggested re-installing windows/stress testing the HDD and memory test. I ran the memory test on the 3600 and it gave me a BSOD at 98% and the same with the 3200 so I asked for it to be sent bacxk.

    Is it likely to be memory do you think, or a faulty motherboard? Would a re-install of windows have worked? I suppose I'm asking what's your best guess, bearing in mind all the BSODs had multiple different error codes?

    Also, if the CPU was overclocked would it support 3600?

    W10 pro (2004), Asus TUF B450-PLUS Gaming, AMD RYZEN 5 3600X - Gen3 - 3.8/4.4Ghz Turbo - 6 Core - 12 Threads - 32MB Cache, Nvidia Geoforce GT 710.
      My Computer


  2. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    If drivers and BIOS are ruled out then hardware can be tested using software stress testing, swap testing, and strip down testing (removing hardware components).

    If results are narrowed down to RAM vs DIMM vs Motherboard then:
    RAM modules can be tested one at a time to differentiate good from malfunctioning RAM.
    If RAM is replaced and there are still BSOD then DIMM can be tested one at a time.
    If results remain uncertain then swap test or replace the motherboard.

    Please upload a new V2 and let us know what the company finds.
      My Computer


  3. Posts : 24
    Windows 10 Pro
    Thread Starter
       #13

    zbook said:
    Please upload a new V2 and let us know what the company finds.
    Thanks, will do. Will be a day or two, not collected yet.
      My Computer


  4. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    The computer was not tested with windows driver verifier so software and hardware drivers were not stress tested.

    When windows is clean installed new drivers are typically installed.

    The above steps were not yet performed.

    If the company IT is willing to perform the testing and you have another working computer that will save you lots of time.
      My Computer


  5. Posts : 24
    Windows 10 Pro
    Thread Starter
       #15

    zbook said:
    The computer was not tested with windows driver verifier so software and hardware drivers were not stress tested.

    When windows is clean installed new drivers are typically installed.

    The above steps were not yet performed.

    If the company IT is willing to perform the testing and you have another working computer that will save you lots of time.
    Yes, I had enough of switching PCs to try and locate the error (Owing to the present situation I am working from home so need a PC) . The PC shipped with 1909 (and I assumed it was a clean install but possibly could have been an image) and I updated to 2004 so I thought the drivers should be OK. My reasoning was if the PC vendor had tested the PC before shipping any fault should have been detected.

    I think it may be a motherboard problem but equally it could be a windows thing. The PC I am using now came from the same company and has run for years without problems so it it's just one of those things I think. Thanks for your help and comments and I will keep you posted.
      My Computer


  6. Posts : 24
    Windows 10 Pro
    Thread Starter
       #16

    tmarsh said:
    Thanks, will do. Will be a day or two, not collected yet.
    Update on my PC. Turns out it was a faulty cpu, replaced and no crashes.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:54.
Find Us




Windows 10 Forums