Got BSODs , please help me


  1. Posts : 107
    Win 10 x 64 bit
       #1

    INTERNAL_POWER_ERROR and MEMORY_MANAGEMENT BSODs , please help me


    Hello all,

    I got these following BSODs for a few times : INTERNAL_POWER_ERROR and MEMORY_MANAGEMENT .

    Edit: I attached the V2 Log collector as an attachment.


    My Windows Version number is : 2004 (OS Build 19041.329)
    Last edited by tenmen; 19 Jun 2020 at 11:20.
      My Computer


  2. Posts : 1,497
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 107
    Win 10 x 64 bit
    Thread Starter
       #3

    MrPepka said:
    Here is the V2 Log collector as an attachment.
      My Computer


  4. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #4

    The last dump, 6/18 2:51PM indicates a Memory Management error.
    *** Memory manager detected 1 instance(s) of corrupted pagefilepage(s) while performing in-page operations.

    Open a Administrator Command Prompt and type or copy and paste bcdedit /enum {badmemory} and press Enter.

    If there is a problem, the result may look something like this:
    Code:
    C:\WINDOWS\system32>bcdedit /enum {badmemory}
    
    RAM Defects
    -----------
    identifier {badmemory}
    badmemorylist 0x8b86
    0x1d6830
    0x2127ec
    If an error is indicated, run memory tests:

    ===================================================
    Up through DDR3, follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums
    DDR4, follow this tutorial: MemTest86 v8.1 Free Memory Testing Tool Review

    Both of these are diagnostic tools designed to test Random Access Memory (RAM) for faults. They will verify that:
    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses

    They run from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ and Memtest86 need to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM. The new version of Memtest86 only allows 4 passes for the free version so run it twice, back to back.

    If you are asked to run MemTest86+ or Memtest86 by a Ten Forums member make sure you run the full 8 (or 4+4) passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    Both of these diagnostics has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 8 passes of MemTest86+ or 4+4 passes of Memtest86 is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run it overnight, starting just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
      My Computers


  5. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #5

    The 6/16 8:01AM dump indicates a problem returning from Hibernate:

    Code:
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 000000000000010e, The disk subsystem returned corrupt data while reading from the
        hibernation file.
    Arg2: 000000000000000a
    Arg3: 000000000000ec5a, Incorrect checksum
    Arg4: 000000000000ac56, Previous disk read's checksum
    Test your hard drive which looks to be a 128GB Samsung SSD 840 Series.

    Diagnostics Test
    HDD TEST

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

    • Check health of drive
    • Check performance of drive

    Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

    You can also try the various options available with chkdsk.
      My Computers


  6. Posts : 107
    Win 10 x 64 bit
    Thread Starter
       #6

    Here is a photo of the MemTest86+ 8 passes test : Imgur: The magic of the Internet

    Here are the results of tesing the SSD with HDTune: Imgur: The magic of the Internet

    Please tell me everything I can try/do in order to fix my issues.
      My Computer


  7. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #7

    You definitely have bad memory. It needs to be replaced.

    Remove one of the 4GB DIMMs and run memory test again.
    Any failure means the one that is installed is defective, no need to continue.
    Swap DIMMS and test again. If that also fails then both DIMMS are defective and need to be replaced.

    If this was my system I would buy a matched pair. If the system will accept it I would go with four 4GB DIMMS to give your system a nice little boost. Supports DDR3 1600/1333/1066/800 non-ECC, un-buffered memory.

    Here is the Vendor QVL for RAM: ASRock Memory QVL
      My Computers


  8. Posts : 107
    Win 10 x 64 bit
    Thread Starter
       #8

    Ztruker said:
    You definitely have bad memory. It needs to be replaced.

    Remove one of the 4GB DIMMs and run memory test again.
    Any failure means the one that is installed is defective, no need to continue.
    Swap DIMMS and test again. If that also fails then both DIMMS are defective and need to be replaced.

    If this was my system I would buy a matched pair. If the system will accept it I would go with four 4GB DIMMS to give your system a nice little boost. Supports DDR3 1600/1333/1066/800 non-ECC, un-buffered memory.

    Here is the Vendor QVL for RAM: ASRock Memory QVL
    I reseated the both RAM sticks in the same slots,and tested each of the both sticks individually and they ran 5 passes without any error in MemTest86+: Imgur: The magic of the Internet

    Then I tested the both sticks at the same time and they ran 3 passes without any error: Imgur: The magic of the Internet

    Is there a possibility for the reseating of the sticks to have solved the issues ? :)
      My Computer


  9. Posts : 5,184
    64bit Win 10 Pro ver 21H2
       #9

    You would need to run for the full 8 passes of the Memtest86+ to be sure. It is possible that the slot connections can get dirt in them and re-inserting sometimes helps.
      My Computers


  10. Posts : 13,959
    Windows 10 Pro X64 21H1 19043.1503
       #10

    If re-seating allows the ram to run Memtest86+ then it may also allow the system to run Windows 10 okay now as well.

    Run for awhile and see if the BSODs return of not.
      My Computers


 

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