KERNEL_MODE_HEAP_CORRUPTION BSOD on boot


  1. Posts : 5
    Windows 10 Pro 1909
       #1

    KERNEL_MODE_HEAP_CORRUPTION BSOD on boot


    For the past few weeks, I have been getting a KERNEL_MODE_HEAP_CORRUPTION BSOD after Windows 10 boots. It seems to happen when I boot the computer in the morning after being shut down all night. The computer usually boots up successfully and works fine after restarting after the BSOD. One time I got the BSOD again after the computer restarted. When the computer boots successfully, it works fine. The computer is a Lenovo ThinkCentre M93p tower running 64-bit Windows 10 Pro 1909 Build 18363.900. I also got the KERNEL_MODE_HEAP_CORRUPTION BSOD the first time I tried to run the log collector program. Didn't happen when I ran the log collector program again. The log collector program failed to compress the folder, so I compressed it myself with 7-zip. The zip is attached. Any help would be appreciated. It's discouraging getting this BSOD every morning.
      My Computer


  2. Posts : 1,497
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 5
    Windows 10 Pro 1909
    Thread Starter
       #3

    Did the BIOS update. Didn't get the BSOD when it rebooted after the BIOS update, but I'll have to see what happens tomorrow morning.

    - - - Updated - - -

    It seems that the BIOS update did not resolve the issue. I didn't get the KERNEL_MODE_HEAP_CORRUPTION BSOD this morning. However, I did get it after booting the computer later in the day after having to shut it down because of a storm.
      My Computer


  4. Posts : 1,497
    Windows 8.1 Enterprise x64
       #4

    Send new crash dumps
      My Computer


  5. Posts : 5
    Windows 10 Pro 1909
    Thread Starter
       #5

    Here you go. I got the BSOD this morning when I booted the computer and again later while in Windows. WhoCrashed points to "rdbss.sys" and "ntoskrnl.exe" as the probable cause. I also included the WhoCrashed report as it might be helpful.
      My Computer


  6. Posts : 1,497
    Windows 8.1 Enterprise x64
       #6

    Update Netgear Wi-Fi USB driver - WNDA3100v2 | Product | Support | NETGEAR
      My Computer


  7. Posts : 5
    Windows 10 Pro 1909
    Thread Starter
       #7

    It looks like I already have the latest driver they offer. I did suspect that it might be the Wi-Fi adapter because when the computer reboots after the BSOD I have no network connectivity until I disconnect and reconnect the USB Wi-Fi adapter. One time I got the BSOD again shortly after reconnecting the USB Wi-Fi adapter. However, one day I purposely booted the machine with the Wi-Fi adapter disconnected (I unplugged it from the USB extension it's plugged into, the other end was still connected to the computer.) and I still got the BSOD. It's worth mentioning I don't get it every morning (didn't this morning), but it happens more often than not.
      My Computer


 

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