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  1. Joined : Aug 2015
    Posts : 11
    windows 10 64bit
       13 Aug 2015 #1

    BSOD win10 System_error_exception when starting a game


    Hi,firstly I want to apologize for my enligsh if it's hard to read,I am not english-speaker ...

    So,at sunday I upgraded my win8.1 to win10 and problems started popping up.After 2-3 days I solved most of them,but this one still bothers me.Its happening only when I start a game (Hounds the last hope) and I get BSOD with "System_exception_error" and then computer restarts.I was searching for something that could help me,even on this forum but nothing works for me + I am not that great with PC so please,if anyone responds - be slow with me

    I am really desperate with this,I hope there is somebody out there to help me
    Last edited by xVaasx; 13 Aug 2015 at 12:11.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    NW Florida
    Posts : 6,780
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       13 Aug 2015 #2

    Hello, Xvaasx and welcome to the forums. I will try to help you, but I need you to do something first.

    Please go to your last post and in the bottom left corner click 'My System Specs'. there is a link there to update your system specs, click it and fill them all out in as much detail as possible. Please list Manufacturer and Model, and list Desktop or Laptop. If it is an OEM, please list the Manufacturer and Model number. Please be sure to list your PSU and CPU cooler. If you would like to know what we would like, please click 'My System Specs' at the bottom left of this post and see mine.

    I looked at your dump files and the last few are the same.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff803184a7ccc, ffffd0002393cc40, 0}
    *** WARNING: Unable to verify timestamp for xhunter1.sys
    *** ERROR: Module load completed but symbols could not be loaded for xhunter1.sys
    Probably caused by : xhunter1.sys ( xhunter1+36c5 )
    Xhunter1 is the Themida protection driver (anti-decompiler application). A BSOD is usually caused when a game has been hacked.

    Also Named was

    Code:
    ffffd000`2393d0a8  fffff801`f950b732Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0x1b732
    Which is the AVG IDS Application Activity Monitor Driver

    Code:
    ffffd000`2393c9a0  fffff803`1836ce40 nt!NonPagedPoolDescriptor+0x1140
    ffffd000`2393c9a8  fffff801`f7f56b97Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfehidk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
     mfehidk+0x76b97
    Which is the McAfee Host Intrusion Detection Link Driver

    Code:
    fffd000`20620998  fffff800`0afacc9cUnable to load image \SystemRoot\system32\drivers\mfeavfk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfeavfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
     mfeavfk+0x2cc9c
    Which is McAfee Anti-Virus File System Filter Driver

    Uninstall McAfee and then use the McAfee removal instructions http://service.mcafee.com/FAQDocument.aspx?id=TS101331
    You cannot run 2 active Anti Virus programs. McAfee is a know cause of BSODs, and needs to be completely removed.

    Whatever software you have that is hacked, uninstall it or get a legal copy.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 11
    windows 10 64bit
       14 Aug 2015 #3

    Thank you for responding essenbe.

    Ok,i uninstalled McAfee (I did uninstall it the day I got my hands on this PC,but it looks like some files survived) and filled my specs.The two more bugs (themida and AVG) needs to be uninstalled too ? I cant find them on disc
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    NW Florida
    Posts : 6,780
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       14 Aug 2015 #4

    Use the McAfee removal procedure I linked to so you can get rid of the McAfee that was left over. I would uninstall the AVG now and just run the built in Windows Defender. After uninstalling AVG, use their uninstaller http://www.avg.com/us-en/utilities. After we get you stable, maybe you could try reinstalling it and see if it causes you problems. AVG is probably an AV that you downloaded. As I understand it, Themida is an anti-cheat used by some games to detect illegal and cracked games. Uninstall all cracked or illegal software and games. It should cause you no problems otherwise.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 11
    windows 10 64bit
       14 Aug 2015 #5

    Ok,so I completely removed AVG and checked it.Error popped out again.It can't be caused by some cracked game,I had not this error earlier
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    NW Florida
    Posts : 6,780
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       14 Aug 2015 #6

    http://www.carrona.org/drivers/search.php?id=xhunter1, basically that's what it is. It checks to make sure a game has not been hacked. If it has, it causes a BSOD.

    This is the maker's web site http://www.oreans.com/themida.php



    With Themida® , we have centered in the main weakness that software protectors have thus providing a complete solution to overcome those problems. Themida® uses the SecureEngine® protection technology that, when running in the highest priority level, implements never seen before protection techniques to protect applications against advanced software cracking.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 11
    windows 10 64bit
       14 Aug 2015 #7

    Ok,I will get rid off them.Is it possible that this software Themida is only in win10 ? Because in win8.1 I had no problem with this
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    NW Florida
    Posts : 6,780
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       14 Aug 2015 #8

    No, I'm pretty sure it is a part of the anti-cheat system in the game itself. Sort of like punk buster if you are familiar with that.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 11
    windows 10 64bit
       14 Aug 2015 #9

    Ok,I deleted all programs and games I thought they could be causing that error (cracked or downloaded files) but nothing has changed.Error keep s bothering me
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    NW Florida
    Posts : 6,780
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       14 Aug 2015 #10

    Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.
      My System SpecsSystem Spec


 
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