Many problems: Kernel Power 41, WHEA on processor, SSD not detected


  1. Posts : 4
    Windows 10
       #1

    Many problems: Kernel Power 41, WHEA on processor, SSD not detected


    Version 2004 (19041.329)

    I know this forum is for BSODs only but I figure they're connected. Some background: everything ran perfectly until mid-to-late May, when the system started restarting randomly (no error messages or BSOD, just suddenly rebooting, mostly after less than 8 minutes of gaming)

    Tried to do Windows reset, but it was rebooting/losing power during so the reset never worked. In the end I had to use Windows Media Creation (version 2004 unfortunately) to create a boot USB to completely format the NVME and reinstall windows.

    It restarts LESS often now but still once a day at least, and 3 times today. The issues, to clarify:
    - Kernel Power 41 Errors causing a random reboot, not even under load ( from those I remember it has crashed doing these: while downloading a large file, clicking 'sign in' on youtube, attempting to update chipset drivers...). It seems the fans and lighting on the fans etc are still running while this happens.
    - NO memory dump, no matter which settings I choose. Minidump folder is empty. Memory.dmp never appears
    - Possibly related: the event viewer log is incorrect. It has failed with error 41 at least 5 times in the past 7 days, but it only shows today's errors.
    - Event 19 WHEA-Logger "A corrected hardware error has occurred. Reported by component: Processor Core" I have thousands of these. Every minute I'm getting more.
    - After reinstalling Windows, second NVME slot is not detected anymore (drive is working)

    When I forced no auto-restart I've received the following BSODs: PAGE_FAULT_IN_NONPAGED_AREA & SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (sorry these are the only ones I got pics of, there were more)

    Bios is up-to-date, GPU swapped out, memory tested for 14+ passes, I've tried everything written pretty much anywhere on these forums and other forums with no luck. I'm legitimately at a loss at this point. Any help would be greatly appreciated.Attachment 283219Attachment 283220Attachment 283221Attachment 283222Attachment 283223
      My Computer


  2. Posts : 1,494
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    Hi,
    I ran OCCT for over an hour with no issue. I'm running prime95 right now. Already my temps are at 76/77 degrees. That seems high.

    - - - Updated - - -

    ceriumhk said:
    Hi,
    I ran OCCT for over an hour with no issue. I'm running prime95 right now. Already my temps are at 76/77 degrees. That seems high.
    Ran Prime95 for 6 hours, no issue. Does anyone have any ideas? I'm at a loss. I tried one stick of RAM in the 4th slot of the board and I received 4 errors on test 12 in 14 passes. Tested the slot with another stick and it seems fine so far.
      My Computer


  4. Posts : 1,494
    Windows 8.1 Enterprise x64
       #4

    So when you connected one RAM stick to another slot, the problem disappeared? Are the tests OK?
      My Computer


  5. Posts : 427
    Windows 11 pro X64 latest
       #5

    Your gpu in pcie slot is pcie4 or pcie3?
    If it 4 you can try to change it to 3.

    Your motherboard yesterday release a new bios with AGESA 1.0.0.6
      My Computers


  6. Posts : 4
    Windows 10
    Thread Starter
       #6

    MrPepka said:
    So when you connected one RAM stick to another slot, the problem disappeared? Are the tests OK?
    No, I'm still having all the issues mentioned in the OP I am just testing the memory sticks one by one in each slot. Changing them doesn't seem to do anything. It's funny I can run tests for days with no issue, but it rebooted with Kernel 41 error opening the browser 3x in the last few days.

    The Critical Error log in event viewer is still disappearing after each crash (still shows as 1 even though it's crashed multiple times in the last week) and I CANNOT get minidump or dump files to be created.

    - - - Updated - - -

    boombastik said:
    Your gpu in pcie slot is pcie4 or pcie3?
    If it 4 you can try to change it to 3.

    Your motherboard yesterday release a new bios with AGESA 1.0.0.6
    Thank you Boombastic! Changing the PCIE slot fixed the NVME issue, they're both detected now. My mistake - while taking out and replacing components I put the GPU in the incorrect slot. Will update the BIOS and report back.
    Last edited by ceriumhk; 16 Jun 2020 at 22:15.
      My Computer


  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    CPU was faulty


    Wanted to update in case anyone is having similar problems: The CPU was failing. RMA'd the chip and now the kernel power errors (/power cycling), BSODs and WHEA logger errors have stopped. Thanks all.
      My Computer


 

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