1. Joined : Aug 2015
    Posts : 4
    MS Windows 10
       12 Aug 2015 #1

    BSOD often after upgrade from Windows 7 to 10 Kernal-Power 0x000000d1


    Two days after upgrading to Windows 10 my computer Blue Screens a bunch. I have tried removing the AMD video driver and redoing them as suggested. I have also done a clean boot with everything turned off to no avail.

    It especially blue screens when trying to install AMD catylyst software.

    Thanks for any help.
    Last edited by dernageler; 12 Aug 2015 at 20:17.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       14 Aug 2015 #2

    Two things being highlighted here, the first being Compuware DriverStudio. Looking at the driver for that it's from 2001, whatever it is get rid of it. I can't find any details on it.

    Second is Kaspersky. You have both Kaspersky and McAfee installed, having two AVs is asking for trouble. Uninstall them both using the tools linked at the end of this post and use native Defender coupled with MalwareBytes.

    Note   Note
    Make sure you uncheck the 'Enable Free Trial' box when installing.


    Code:
    BugCheck D1, {2a2a2a2a, ff, 0, a7c60e46}
    
    Unable to load image \??\C:\Windows\System32\Drivers\DbgMsg.sys, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for DbgMsg.sys
    Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for kl1.sys
    *** ERROR: Module load completed but symbols could not be loaded for kl1.sys
    Probably caused by : DbgMsg.sys ( DbgMsg+e46 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm DbgMsg
    start    end        module name
    a7c60000 a7c63b40   DbgMsg     (no symbols)           
        Loaded symbol image file: DbgMsg.sys
        Image path: \??\C:\Windows\System32\Drivers\DbgMsg.sys
        Image name: DbgMsg.sys
        Timestamp:        Wed Nov 07 10:38:51 2001 (3BE90F3B)
        CheckSum:         0000BB58
        ImageSize:        00003B40
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Kaspersky Uninstaller
    download

    McAfee Uninstaller
    download
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 4
    MS Windows 10
       14 Aug 2015 #3

    still working on it...


    Thanks for the reply. Still working on things.

    Did this to no avail. I have started in clean mode and disabled everything and it stays up. I am not reenabling services bit by bit.
    Last edited by dernageler; 14 Aug 2015 at 21:19. Reason: missed something
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 4
    MS Windows 10
       15 Aug 2015 #4

    Finally fixed everything


    Finally got that stupid driver listed above out. It appears to be the last cause of the reboot death cycle.

    Thanks for your help!

    Der Nageler
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       15 Aug 2015 #5

    Glad to hear all seems good. Thanks for letting us know.
      My System SpecsSystem Spec


 


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