New
#21
There were no dump files to debug.
Turn off Windows driver verifier:
Enable and Disable Driver Verifier in Windows 10
Place the computer in clean boot:
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
Download to the desktop windows 10 1909 iso:
(make sure that you use 1909 and not 2004)
Windows Download - #1 Windows ISO Download Source
Microsoft Windows and Office ISO Download Tool
TechBench by WZT (v4.1.1)
UUP dump
Perform an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade
After the in place upgrade repair:
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}
12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
13) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
14) Change clean boot to normal boot:
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
15) Make a new restore point:
Create System Restore Point in Windows 10
16) Restart Windows driver verifier with the 19 simultaneous customized settings in this link:
https://answers.microsoft.com/en-us/...3-c48669e4c983
17) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive