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#1
10 BSOD in 24 hours
Windows version 1909, HP Spectre x360
Alright, so I should preface this by saying I know next to nothing about the internal workings of a computer. It took me over an hour to set up windbg, including having to figure out why the tutorial commands weren't working (TIL: powershell and command prompt aren't the same thing, and are not necessarily interchangeable!)
After much googling and tutorial-following, I finally got windbg configured, and was able to analyze the most recent crash dump. I analyzed one last night, and the one this morning, and got the following results:
BSOD crash dump analysis - Google Docs
Apparently a different driver crash in each of them. Would this signal that it's not actually a driver issue but something else triggering the drivers to crash?
I already updated my display adapter drivers. Nothing changed.
The BSOD seems to happen every time I’m running a resource-heavy program, like Adobe Photoshop Lightroom, Adobe Premiere Pro, or LR Timelapse. So far no issue with just running Chrome and a few other small apps like windbg, settings, etc.
I tried changing my power settings, as some tutorials recommend for the recent driver crash, but for some reason I have limited options compared to what tutorials show that I should have
Attachment 279441
Reliability report from yesterday
Attachment 279442
Attachment 279443
And from today
Attachment 279444
Attachment 279445
What is my next step here? Since my partner and I make all of our income with photo and video work, it’s essential that we get this fixed ASAP. Any advice is appreciated! Thanks guys :)