10 BSOD in 24 hours

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  1. Posts : 34
    Windows 10
    Thread Starter
       #31

    Okay, will do. I'm about to go to bed, so I'm running Macrorit now, and will run the other tests on the external drive tomorrow.

    Why is the external drive WAY slower to scan than the internal? I could understand some speed reduction, but the internal drive was done in 10 minutes, scanning at about 47gb/s. External drive is scanning at about 7gb/s, estimated to take 11 hours

    Log from the internal drive:

    Macrorit Disk Scanner
    Device: 0. KXG50ZNV512G TOSHIBA (476,9 GB)
    Disk Signature: {2C4950D9-...
    Scan area: 0 Byte ~ 476,9 GB
    Start time: 22/05/2020 23:56:31
    Elapsed time: 00:10:04
    Completed: 100%
    Disk scanner has checked the storage device and found no problem.
      My Computer


  2. Posts : 32,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    Please post images of all steps / tests:

    Take Screenshot in Windows 10
    https://support.microsoft.com/en-gb/...re-screenshots
    How to Upload and Post Screenshots and Files at Ten Forums


    Run again the Macrorit scan on the Toshiba drive.
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  3. FreeBooter's Avatar
    Posts : 3,201
    Windows 10 Pro 64-bit
       #33

    Important Recommended Steps

    • Update all installed applications
    • Uninstall currently installed device drivers and then install latest version of the devices drivers.
    • Install all of the Windows important updates.
    • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
    • Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
    • Use Memtest86+ disc to check system memory's (RAM's) for errors.
    • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).
    • Use Prime95 to stress test your CPU
    • Use 3DMark to stress test your GPU


    Click the url links for the website to follow instructions on how to do hardware diagnostics:
    - Diagnostics
    - Hardware Diagnostics
    - Hardware Stripdown Troubleshooting
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  4. Posts : 12
    Windows 10 Enterprise
       #34

    Will do. Can I use my computer (just google chrome) while macrorit is running on my external drive?
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  5. Posts : 34
    Windows 10
    Thread Starter
       #35

    zbook said:
    Do you say to run it again simply to get a screenshot of the result? I still have it open, this was it:

    10 BSOD in 24 hours-ss12.jpg

    Oops. Looks like I signed into a different account on my phone with the above post
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  6. Posts : 32,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #36

    The computer can be used as usual while Macrorit is testing the external drives.
      My Computer



  7. Posts : 34
    Windows 10
    Thread Starter
       #37

    zbook said:
    The computer can be used as usual while Macrorit is testing the external drives.
    Great, thanks. I'm also going to run a scan of the big 6TB hard drive from the other laptop today. Rarely use it with my own computer, but I do once in a while. Will post results here

    - - - Updated - - -

    Scan still in progress for the 4TB HD. Looks like it has a handful of errors, I'll post a photo + log report when it's done.

    However, is it completely necessary to work on the external drives right now? This laptop is what I use for my photo/video work, and until it's fixed, I can't get any work done. Scanning the external drives is going to mean a delay of probably days, this one scan is 14.5 hours whereas the internal HD scan was 10 minutes. Is the external drive potentially transferring/causing the errors in the laptop? Because if not, I would much rather scan/fix these drives after getting the the problem with the laptop solved.

    - - - Updated - - -

    Internal:
    10 BSOD in 24 hours-ss12.jpg


    External:
    10 BSOD in 24 hours-ss14.jpg


    Log results:

    Macrorit Disk Scanner
    Device: 0. KXG50ZNV512G TOSHIBA (476,9 GB)
    Disk Signature: {2C4950D9-...
    Scan area: 0 Byte ~ 476,9 GB
    Start time: 22/05/2020 23:56:31
    Elapsed time: 00:10:04
    Completed: 100%
    Disk scanner has checked the storage device and found no problem.


    Macrorit Disk Scanner
    Device: 1. WD Elements 2620 USB Device (4,548 TB)
    Disk Signature: {18773588-5...
    Scan area: 0 Byte ~ 4,548 TB
    Start time: 23/05/2020 00:08:01
    Elapsed time: 14:45:25
    Completed: 100%
    Bad sectors found:
    Physical bad sector No: 2543284224, count: 2048.
    Starting bad sector location: 1.184 TB, size: 1.000 MB.
    Physical bad sector No: 2543427584, count: 2048.
    Starting bad sector location: 1.184 TB, size: 1.000 MB.
    Physical bad sector No: 2548140032, count: 2048.
    Starting bad sector location: 1.187 TB, size: 1.000 MB.
    Physical bad sector No: 2549606400, count: 2048.
    Starting bad sector location: 1.187 TB, size: 1.000 MB.
    Physical bad sector No: 2552696832, count: 2048.
    Starting bad sector location: 1.189 TB, size: 1.000 MB.
    Physical bad sector No: 2555787264, count: 2048.
    Starting bad sector location: 1.190 TB, size: 1.000 MB.
    Physical bad sector No: 2558879744, count: 2048.
    Starting bad sector location: 1.192 TB, size: 1.000 MB.
    Physical bad sector No: 2710968320, count: 2048.
    Starting bad sector location: 1.262 TB, size: 1.000 MB.
    Physical bad sector No: 2713503744, count: 2048.
    Starting bad sector location: 1.264 TB, size: 1.000 MB.
    Physical bad sector No: 2822404096, count: 2048.
    Starting bad sector location: 1.314 TB, size: 1.000 MB.
    Physical bad sector No: 2824804352, count: 2048.
    Starting bad sector location: 1.315 TB, size: 1.000 MB.
    Physical bad sector No: 3081089024, count: 2048.
    Starting bad sector location: 1.435 TB, size: 1.000 MB.
    Physical bad sector No: 3082121216, count: 2048.
    Starting bad sector location: 1.435 TB, size: 1.000 MB.
    Physical bad sector No: 8045928448, count: 2048.
    Starting bad sector location: 3.747 TB, size: 1.000 MB.
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  8. axe0's Avatar
    Posts : 14,599
    Windows 10 Pro
       #38

    I would recommend replacing the external drive. I am not up to speed on this thread, but if you were planning on using the external drive you should postpone the activity temporarily to replace the drive and copy the data off the external drive to a new external drive.

    Why is the external drive WAY slower to scan than the internal? I could understand some speed reduction, but the internal drive was done in 10 minutes, scanning at about 47gb/s. External drive is scanning at about 7gb/s, estimated to take 11 hours
    We're talking about an external drive here. That means the speed of the drive itself is only a part of the equation, the USB cable the drive has and the port the USB cable is connected to play another role in the speed of the USB. For example, a 2.0 USB connection cannot meet the standards of a 3.0 or 3.1 connection, you can combine a 2.0 and 3.0 or 3.1 port/cable but the speed will be reduced regardless of what USB version is used. Then there's also the software side, i.e. the chipset drivers for example that play a role, some laptops have drivers specific for I/O ports which also play a role, and so on.

    There are more variables in the equation that determines the speed of an external drive, but the most common culprit is the connection itself. Trying to connect a 3.0 or 3.1 USB cable to a 2.0 USB port, the external drive automatically reduces the speed because the 2.0 port cannot handle the speed of 3.0 or 3.1 but most don't know that. A 3.0/3.1 USB can be recognized with the color blue, if a USB is blue colored it's a 3.0 or 3.1 version.
      My Computers


  9. Posts : 32,468
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    Windows had reported a bad block.
    The Macrorit scan found bad blocks in the 4 TB external drive.
    The Macrorit scan found no bad blocks in the internal Toshiba drive.

    When available post results of the chkdsk scan on the Tosiba drive.

    If you are able to keep all external drives detached they will not produce entries into Windows Error Reporting (WER) and no longer be a potential cause of a BSOD.
    The external drive troubleshooting can be completed after troubleshooting the computer.
    Running chkdsk switches may be able to move data from bad to good portions of the drive.
    And running chkdsk switches may prevent further use of the bad areas.
    Backing up data to another drive or the cloud may be needed.

    Once chkdsk has completed on the Toshiba drive upload results into the thread followed by a new V2.


    (The above was posted before seeing axe0's post who had recommended replacing the external drive.)
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  10. Posts : 34
    Windows 10
    Thread Starter
       #40

    Okay, thank you guys. This drive is nearly brand-new, purchased probably a month or so ago. Is it unusual that it would have bad blocks so soon? Should I contact the manufacturer and ask them to replace it?

    I'll pull off a couple important files from the external drive, then keep it disconnected until the BSOD issue with the laptop is resolved, and go from there.

    Should I be running chkdsk /b /v now, or just chkdsk /b?

    - - - Updated - - -

    Got an odd thing happening in one of my Pictures subfolders. Internal drive, not the external one. Black backgrounds on the folders?

    10 BSOD in 24 hours-ss15.jpg
      My Computer


 

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