BSOD: Only crashes when playing games

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  1. Posts : 10
    Windows 10 Education
       #1

    BSOD: Only crashes when playing games


    Hi I have been having issues with my PC crashing to a BSOD only while playing games both cpu and gpu intensive, mostly Divinity: Original sin 2, EU4, and subnautica, . I have reinstalled a clean windows from a bootable USB, updated all drivers, and stress tested my cpu, gpu, and Ram, using Memtest86, cinebench, and furmark with no issues. I have also installed the latest AMD chipset from AMD. Any help would be much appreciated.

    My computer
    Cpu: AMD Ryzen 5 3600
    Mobo: Gigabyte x570 Aorus Pro Wifi rev 1.x
    Ram: G.skill Ripjaws DDR4 3200Mhz 8gbx2
    GPU: RTX 2060
    OS: Win 10 Education version 1909 build 18363.778

    BSODs
    Driver_Overran_Stack_buffer
    Driver_IRQL_Not_Less_Or_Equal
    Critical_Process_Died-

    Here's the google drive link with the V2 in it:
    BSOD help - Google Drive
      My Computer


  2. Posts : 261
    Windows 10 Home 21H2
       #2

    It's proven to be important to be running the latest motherboard UEFI/BIOS with Ryzen systems. I'd recommend updating to the latest version from here (F12e). After updating, go back into the BIOS settings menus, load default (or optimized) settings, and then Save & Exit. That should get rid of any bad settings that might survive the update. I'd also suggest configuring the memory for DDR4-3200 settings which your system should be able to handle.
      My Computer


  3. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #3

    Bogus post, sorry. I missed the V2 log post info.
    Last edited by Ztruker; 12 May 2020 at 08:51.
      My Computers


  4. Posts : 10
    Windows 10 Education
    Thread Starter
       #4

    cwsink said:
    It's proven to be important to be running the latest motherboard UEFI/BIOS with Ryzen systems. I'd recommend updating to the latest version from here (F12e). After updating, go back into the BIOS settings menus, load default (or optimized) settings, and then Save & Exit. That should get rid of any bad settings that might survive the update. I'd also suggest configuring the memory for DDR4-3200 settings which your system should be able to handle.
    I have just updated my bios to 12e Ill let you know if that fixes my issue. Thanks for your help!

    Edit: I attempted to play Divinity but as soon as i tried to load a save my computer bsoded with IRQL_not_less_or_equal. So it seems the bios was not the issue.

    Edit 2: I attempted to play Pathfinder Kingmaker shortly after making the first edit and before even getting to the loading screen my computer bluescreened giving me the error code Kernerl_Security_Check_Failure
    Last edited by Parxival; 11 May 2020 at 22:46.
      My Computer


  5. Posts : 261
    Windows 10 Home 21H2
       #5

    Please rerun the collection app(s) and attach the new zip so we can compare.
      My Computer


  6. Posts : 1,538
    Windows 8.1 Enterprise x64
       #6

    Update BIOS - https://www.gigabyte.com/Motherboard...upport-dl-bios
    Check in Windows Update if there any updates of system
      My Computer


  7. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    What is the warranty status of the computer/components?

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    15) Make a new restore point:
    Create System Restore Point in Windows 10

    16) Read these links on Windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    17) Learn how to use the Windows Recovery Environment (RE) reset and bootmode commands to turn off and recover from using the tool

    18) Do not use the tool until it is communicated in the thread

    19) For any BSOD:

    a) Run the V2 log collector and upload results directly into this thread

    b) Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp > if the file size is < 1.5 GB then zip and post a separate share link into the thread using one drive, drop box, or google drive.


    Code:
    Event[244]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2020-05-11T14:40:35.969
      Event ID: 17
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-AGOSMLH
      Description: 
    A corrected hardware error has occurred.
    
    Component: PCI Express Endpoint
    Error Source: Advanced Error Reporting (PCI Express)
    
    Primary Bus:Device:Function: 0x8:0x0:0x1
    Secondary Bus:Device:Function: 0x0:0x0:0x0
    Primary Device Name:PCI\VEN_10DE&DEV_10F9&SUBSYS_869D1043&REV_A1
    Secondary Device Name:
      My Computer


  8. Posts : 10
    Windows 10 Education
    Thread Starter
       #8

    Thank you everyone that posted,

    I have updated my bios to 12e the latest one for my mobo and am still getting bsods. I ran windows updater and it installed "2020-04 Cumulative Update for Windows 10 Version 1909 for x64 based Systems (KB4550945)."


    0) Unfortunately, The warranty on all my parts but the GPU has run out.

    1-12)
    Microsoft Windows [Version 10.0.18363.815]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.815

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\Windows\system32> dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.815

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>
    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    288768 file records processed.
    File verification completed.
    6481 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    135 reparse records processed.
    408376 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    135 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    59805 data files processed.
    CHKDSK is verifying Usn Journal...
    40552440 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    487791615 KB total disk space.
    41907036 KB in 221124 files.
    155608 KB in 59806 indexes.
    0 KB in bad sectors.
    412151 KB in use by the system.
    65536 KB occupied by the log file.
    445316820 KB available on disk.

    4096 bytes in each allocation unit.
    121947903 total allocation units on disk.
    111329205 allocation units available on disk.

    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-AGOSMLH\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Education|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-AGOSMLH\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Education|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\Windows\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\Windows\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\Windows\system32>

    13) I have not overclocked this system

    14a-b) BSOD startup and recovery image - Google Drive

    15) Done

    16)Done

    17-18)Done

    19a) V2 is at the URL below
    BSOD Help 2 - Google Drive

    19b) here is the memory.dmp
    memory.dmp - Google Drive
      My Computer


  9. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Windows driver verifier is designed to stress test drivers.

    If there are misbehaving drivers the computer will crash.

    If dump files are created they can be debugged.

    Misbehaving drivers are then uninstalled and reinstalled.

    The tool is run for 48 hours and then an additional 36 hours after the last BSOD.

    If there are no further BSOD this concludes the use of the tool.

    After each BSOD you must turn off the tool in order to return to the desktop.

    Learn the Windows RE commands reset and bootmode.

    These are ran in safe mode or safe mode with command prompt.

    In case these fail the next option is system restore.

    If system restore fails you can restore a backup image or use registry commands.

    After making a new restore point start the tool with the 3 customized test settings in the Ten Forums link.

    Increase the customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

    There can be performance problems and slow boot while using the tool.

    If necessary the customized test settings can be modified.

    Test all non-Microsoft drivers.
    Test no Microsoft drivers.

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


  10. Posts : 10
    Windows 10 Education
    Thread Starter
       #10

    zbook said:
    Windows driver verifier is designed to stress test drivers.

    If there are misbehaving drivers the computer will crash.

    If dump files are created they can be debugged.

    Misbehaving drivers are then uninstalled and reinstalled.

    The tool is run for 48 hours and then an additional 36 hours after the last BSOD.

    If there are no further BSOD this concludes the use of the tool.

    After each BSOD you must turn off the tool in order to return to the desktop.

    Learn the Windows RE commands reset and bootmode.

    These are ran in safe mode or safe mode with command prompt.

    In case these fail the next option is system restore.

    If system restore fails you can restore a backup image or use registry commands.

    After making a new restore point start the tool with the 3 customized test settings in the Ten Forums link.

    Increase the customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

    There can be performance problems and slow boot while using the tool.

    If necessary the customized test settings can be modified.

    Test all non-Microsoft drivers.
    Test no Microsoft drivers.

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    Okay I ran verifier and got a verifier bsod

    here is the link to the v2 and dmp file, i'll continue running verifier
    verifier dump - Google Drive
      My Computer


 

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