BSODs Even after doing a system reset

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  1. Posts : 326
    windows 10 pro build 21h2
       #11

    MechaTactical said:
    I decided to put off trying to fix the computer as for some reason memtest86+ just absolutely refused to boot from flash drive, even after disabling fast boot and following the instructions given.
    what exactly do you mean by refusing to boot from flash usb? if you just connect the flash usb and you press nothing when you are restarting then it will ignore the flash usb and start windows. you should press a button a few times (for me that button is esc) just after you restart and before anything shows on the screen. after that it should ask you if you want to start bios or go to boot manager. go to the boot manager and you should see the flash usb listed there. select it and it will boot from the flash usb

    MechaTactical said:
    Also, how do I know what hard drive to purchase and how do I know if it's compatible with my desktop? What steps should I take before replacing the hard drive?
    if you are happy with your current hard disk then buy new one which is exactly like it. if you want to buy a different type of hard disk then you need to open the desktop and look at the available hard disk slots in the motherboard and see how many slots you have and the type of each one and then pick a hard disk and buy it. if you are unsure then ask someone experienced to come and examine your motherboard and tell you your choices
      My Computer


  2. Posts : 16
    Windows 10
    Thread Starter
       #12

    All right, I have a little interesting development here.

    So I was running memtest86, when the computer just suddenly shut off. At the time of the computer shut down, according to memtest86 the temperature was exactly 79 C. I waited a little longer then decided to run it again, where it managed to finish one pass before shutting off again. So far its been really clear that the hard disk drive has issues, but what other hardware issues does the computer need to be checked for?

    Recently, my PC has had a few BSOD when I'm not playing games and simply using the internet browser. Which is odd, considering the main triggers for BSODs was through a game.

    Here is the thing CNS00 - after going into boot manager the USB does show up there. Upon clicking it however, my computer just decides to skip over it and goes to boot up Windows normally. With the memtest86 (not plus) however, it was able boot from the flash drive. Also, lets say I want to replace my faulty hard disk drive with a SSD. How would I know which SSD to use? Would I just need to look at the ports on the motherboard and see if its compatible, like a HDD?

    Thanks!
      My Computer


  3. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    When available please post Memtest86:
    a) images
    b) text reports
      My Computer


  4. Posts : 326
    windows 10 pro build 21h2
       #14

    MechaTactical said:
    How would I know which SSD to use? Would I just need to look at the ports on the motherboard and see if its compatible, like a HDD?
    yes. you need to look at the available ports on the motherboard. there are 2 types of ssd: normal ssd and nvme ssd. check which type your motherboard supports. if it supports nvme ssd then buy an nvme ssd because it's faster than normal ssd

    i don't know. i think you need to write a full report which describes all your issues and then take the computer to authorized service center for your computer brand and give them the report and ask them to do a full checkup for the computer and also buy new hard disk from them and ask them to put it in the computer
      My Computer


  5. Posts : 16
    Windows 10
    Thread Starter
       #15

    Alright, small update. I replaced the HDD with a SSD, but the blue screens persist. So we can rule out the HDD being the cause of the blue screens... memtest86 will be running soon.
      My Computer


  6. Posts : 326
    windows 10 pro build 21h2
       #16

    if you have a bad memory chip which is causing bsod then you can do something to know which chip is the bad one. i think that you should have 2 memory chips in your computer. open the computer and remove one memory chip and then close the computer and use it for some time and check if you get a bsod. after that put back the memory chip and remove the other memory chip and again check if you get a bsod

    if you no longer get a bsod then you know that you removed the bad memory chip and you need to replace it
      My Computer


  7. Posts : 16
    Windows 10
    Thread Starter
       #17

    I will definitely try to do trial and error swapping out the memory chips. (Ram sticks right?)

    So I tried running memtest86 again, however my computer shut off while memtest86 was running once again... At the time that the computer shut off memtest86 said the temperature of the CPU was 87 C. I'm wondering if I could have a temperature issue. I have an AMD FX-8350. Should I be worried about this temperature? How accurate is the temperature reading through memtest86? Could it also be related to the blue screens I have been having?

    Thanks once again!
      My Computer


  8. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Open administrative powershell and copy and paste:

    Code:
    [Cmdletbinding()] 
    Param( 
        [string]$Computername = "localhost" 
    ) 
    cls 
    $PysicalMemory = Get-WmiObject -class "win32_physicalmemory" -namespace "root\CIMV2" -ComputerName $Computername 
     
    Write-Host "Memore Modules:" -ForegroundColor Green 
    $PysicalMemory | Format-Table Tag,BankLabel,@{n="Capacity(GB)";e={$_.Capacity/1GB}},Manufacturer,PartNumber,Speed -AutoSize 
     
    Write-Host "Total Memory:" -ForegroundColor Green 
    Write-Host "$((($PysicalMemory).Capacity | Measure-Object -Sum).Sum/1GB)GB" 
     
    $TotalSlots = ((Get-WmiObject -Class "win32_PhysicalMemoryArray" -namespace "root\CIMV2" -ComputerName $Computername).MemoryDevices | Measure-Object -Sum).Sum 
    Write-Host "`nTotal Memory Slots:" -ForegroundColor Green 
    Write-Host $TotalSlots 
     
    $UsedSlots = (($PysicalMemory) | Measure-Object).Count  
    Write-Host "`nUsed Memory Slots:" -ForegroundColor Green 
    Write-Host $UsedSlots 
     
    If($UsedSlots -eq $TotalSlots) 
    { 
        Write-Host "All memory slots are filled up, none is empty!" -ForegroundColor Yellow 
    }


    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Use this link as needed when posting results:
    How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com



    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer
      My Computer


  9. Posts : 16
    Windows 10
    Thread Starter
       #19

    Memore Modules:

    Tag BankLabel Capacity(GB) Manufacturer PartNumber Speed
    --- --------- ------------ ------------ ---------- -----
    Physical Memory 1 BANK1 4 Undefined EWB4GB681PAE-16IC 1066
    Physical Memory 3 BANK3 4 Undefined EWB4GB681PAE-16IC 1066


    Total Memory:
    8GB

    Total Memory Slots:
    4

    Used Memory Slots:
    2
    PS C:\Windows\system32>
      My Computer


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Remove both RAM modules.

    Re-seat one RAM module and test each RAM module in the same DIMM.

    Testing can continue until there is an unexpected shutdown or restart.
      My Computer


 

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