BSOD after waking up from sleep -- "Critical process died"

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  1. shmu26's Avatar
    Posts : 348
    windows 10 pro x64 21H1
       #1

    BSOD after waking up from sleep -- "Critical process died"


    Every time I shut the lid, I get a BSOD when waking up.
    "Critical process died".
    New ASUS laptop X509JB with Windows 10 1909
    I ran and installed Windows updates
    I ran intel driver updater, and MYASUS tool for checking system and BSODs, and ndivia updater.
    I see nothing marked in drivers
    I rebooted, of course.
    The only thing I can think of and didn't do is flash the BIOS. But this is a new model, it is i5 10th gen, it can't come with an old, decrepit Mobo and firmware, right? It could be half a year old at the most.


    I ran the V2 tool and got this error:

    Cannot invoke method. Method invocation is supported only on core types in this language mode.
    At C:\Users\Admin\Desktop\V2 log collector 1.09\resources\main.ps1:83 char:1
    + $StopWatchMain = [System.Diagnostics.StopWatch]::StartNew()
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : InvalidOperation: (:) [], ParentContainsErrorRecordException
    + FullyQualifiedErrorId : MethodInvocationNotSupportedInConstrainedLanguage

    PS C:\Users\Admin\Desktop\V2 log collector 1.09>
      My Computers


  2. Posts : 1,313
    Windows 8.1 Enterprise x64
       #2
      My Computer

  3. shmu26's Avatar
    Posts : 348
    windows 10 pro x64 21H1
    Thread Starter
       #3

    MrPepka said:
    Right. I indeed wanted to post the requested log, but I unfortunately got an error message when trying to generate it. See the end of the OP. Please help.
      My Computers


  4. Posts : 38,648
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) List any of these software:
    a) antivirus
    b) firewall
    c) drive encryption

    When running V2 make sure extract all is clicked.

    Run the DM log collector > upload results directly into this thread

    Temporarily place the computer in safe mode: (shift + restart)
    Boot into Safe Mode on Windows 10

    Run V2 in safe mode > upload results directly into this thread
      My Computer

  5. shmu26's Avatar
    Posts : 348
    windows 10 pro x64 21H1
    Thread Starter
       #5

    Windows Defender
    Windows Firewall
    No encryption
    V2 doesn't work even in safe mode
      My Computers


  6. Posts : 38,648
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    15) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    16) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    17) Run Memtest86 version 8.3 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.

    MemTest86 - Official Site of the x86 Memory Testing Tool

    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.
      My Computer

  7. shmu26's Avatar
    Posts : 348
    windows 10 pro x64 21H1
    Thread Starter
       #7

    Microsoft Windows [Version 10.0.18363.815]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.815

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.815

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    469248 file records processed.
    File verification completed.
    7389 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    5715 reparse records processed.
    640506 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    5715 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    85630 data files processed.
    CHKDSK is verifying Usn Journal...
    38033984 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    499444735 KB total disk space.
    122229756 KB in 377020 files.
    239268 KB in 85631 indexes.
    0 KB in bad sectors.
    591951 KB in use by the system.
    65536 KB occupied by the log file.
    376383760 KB available on disk.

    4096 bytes in each allocation unit.
    124861183 total allocation units on disk.
    94095940 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false

    Microsoft Windows [Version 10.0.18363.815]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-M9NUJLC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    TRUE


    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>
      My Computers


  8. Posts : 38,648
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    First scannow:
    Code:
    Windows Resource Protection found corrupt files and successfully repaired them.

    Second scannow:
    Code:
    Windows Resource Protection did not find any integrity violations.



    These steps / tests can be ran overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test
    c) Memtest86
      My Computer

  9. shmu26's Avatar
    Posts : 348
    windows 10 pro x64 21H1
    Thread Starter
       #9
      My Computers


  10. Posts : 38,648
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    The HD Tune algorithm did not display SMART data.

    Run Crystal Disk standard edition:
    CrystalDiskInfo – Crystal Dew World
    Post images into the thread.

    Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance
      My Computer


 
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