Kmode exception not handled. fvevol.sys

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  1. Posts : 14,894
    Windows 10 Pro
       #51

    Have you made multiple backups of your data?
    If not, please try to do so immediately for the safety of your data.
    warning   Warning
    Some of the following suggestions may lead to data loss with Bitlocker.

    Recommended to use software that can create images of your entire hard drive.

    Please remove Wise Registry Cleaner, this program is the kind of software you never need as it may give problems when not carefully watching what it edits in the registry.

    Thanks to the help of @essenbe there might be a few things we could try.
    There are a few usual causes we have ruled out, but there are some left like
    • compatibility issues,
    • software conflicting,
    • memory problems.


    FYI, the basic tests should be enough, if you have done the short generic, long generic and possible too the SMART check tests.




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers


  2. Posts : 48
    Win10Pro
    Thread Starter
       #52

    axe0 said:
    Have you made multiple backups of your data?
    If not, please try to do so immediately for the safety of your data.
    warning   Warning
    Some of the following suggestions may lead to data loss with Bitlocker.

    Recommended to use software that can create images of your entire hard drive.

    Please remove Wise Registry Cleaner, this program is the kind of software you never need as it may give problems when not carefully watching what it edits in the registry.

    Thanks to the help of @essenbe there might be a few things we could try.
    There are a few usual causes we have ruled out, but there are some left like
    • compatibility issues,
    • software conflicting,
    • memory problems.


    FYI, the basic tests should be enough, if you have done the short generic, long generic and possible too the SMART check tests.




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
    ok; so

    1) I now have 2 complete clone HDD of my system. I use Casper Secure Drive which is specially made for bitlocker users. I am very satisfied with it!

    2) Uninstalled all "wise" utilities.

    3) Downloaded the MemTest86+ útil and the manual.

    4) As for the Diagnostics, I can do as suggested, but the problema is that the error is random. So It could come up, or not, when testing with the clean bootup, but I can never be sure if it is because of that or just luck.
    However, I wil try at some momento that I can stop my normal work and make some hours of trying to replicate the error leading to bsod.

    5) So will start with the MemTest in the 1st place.
      My Computer


  3. Posts : 48
    Win10Pro
    Thread Starter
       #53

    axe0 said:
    Is this file present on your system?
    Code:
    C:\Program Files\intel driver update utility\sur\sur\x64\esrv\semav6msr64.sys
    About this driver: Should I erase it?
      My Computer


  4. Posts : 14,894
    Windows 10 Pro
       #54

    Please don't, it could well be from another program.
    Please do the following:
    right click the driver > properties > tab details > make a screenshot of the details and post it.
      My Computers


  5. Posts : 48
    Win10Pro
    Thread Starter
       #55

      My Computer


  6. Posts : 14,894
    Windows 10 Pro
       #56




    Diagnostics Test

     Malware scan


    Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
      My Computers


  7. Posts : 48
    Win10Pro
    Thread Starter
       #57

    All clean.


    I wanted to test the memory last night, but my system does not start from the usb key?
    I have changed the bios startup sequence correctly, I think, putting the usb HD as 1st, but it still boots always from the normal HDD?
    Should there be something else to change?

    Thanks
      My Computer


  8. Posts : 14,894
    Windows 10 Pro
       #58

    Please make sure fast boot and secure boot in the BIOS is disabled.
      My Computers


  9. Posts : 48
    Win10Pro
    Thread Starter
       #59

    axe0 said:
    Please make sure fast boot and secure boot in the BIOS is disabled.
    Ok

    I can disable "secure boot mode" without risk?

    Also: Anything involved with the "boot Mode" parameter? It is UEFI, but it can be changed to Legacy, I saw.
    That is the Secure Boot ítem?
      My Computer


  10. Posts : 14,894
    Windows 10 Pro
       #60

    There is no variation with secure boot.
    Attachment 45179
    Note   Note
    Choose disable, don't follow the image please
      My Computers


 

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