BSOD (Green) when I updated to build 19603 (DPC Watchdog Violation).

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  1. Posts : 43
    Windows 10 build 16232
    Thread Starter
       #11

    Hi Macboatmaster

    Yes, I agree the system is old but it gets me by. It worked perfect until the latest upgrade. Yes, I have 20 gigs of RAM and that is what the system sees and uses I thought. How (and why) does one change from legacy BIOS? The most taxing thing I use my machine for is listening to tunes and playing Microsoft Solitaire. I would just like it to run. I ran a suggested utility and drive health was fine on all sectors on my two SSD's. As far as Freemake, I only used it as a video file format changer and removed it. I cannot even find Freemake Utility Service on my machine in order to remove it.

    I thank you for taking the time to look at my machine. It is frustrating. Running perfect right now with the 19592 build.

    TL

    - - - Updated - - -

    Also, I believe you are on to something when you talk about not recognizing drives. Add to the "Legacy" bios and the fact that the DPC Watchdog error has to do with something about the machine not talking correctly to ATA/IDE controllers (of which i have none in Device manager) For what reason these were removed I have no idea and also, when I first installed the SSD's I believe the BIOS changed them to RAID for sake of recognition, possibly? I do not know. I hope some of this makes sense. Again, thank you. I respect what you folk know and what you can find out from so far away.
      My Computer


  2. Posts : 1,615
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #12

    Cheers

    1. Re this
    The most taxing thing I use my machine for is listening to tunes and playing Microsoft Solitaire.
    Please do not think I am being controversial, I thought you had to torrent software installed.
    qBittorrent 4.2.3
    so in an effort to help you as best as possible, that does not quite seem to fit with your statement above.

    2. That computer motherboard has a max ram of 16GB. I can find no indication any where that this has changed
    There are TWO memory channels
    The same coloured clips indicate each DIMM of a different channel
    DIMM I and DIMM2, these are not next to each other they are the slots with white clips - so one stick in DIMM 1 and one in DIMM 2 is one stick in each channel

    Then one stick in each of the black coloured slots is a second stick in each channel

    3. YOU have 2GB Samsung ram in DIMM1 and the same in DIMM2 but they are not a matched pair. They will still work but for best performance should be a matched pair. That means the chip configuration etc is exactly the same on both sticks..
    HOWEVER that is NOT the major problem - not a matched pair

    4. You therefore with an 8GB in DIMM3 and an 8GB in DIMM4 now have 10GB in each channel

    Please be aware that more ram than the system is designed for can result in kernel panic and the system may well BSOD and shut down. It is NOT common, that this happens, but it can do


    5. I suggest you insert ONLY the two 8GB sticks of ram one in each of the SAME coloured slots using the guide above

    I am going offline for evening meal, back about 2030 if needed, on your topic.

    Then see how it runs.

    The fact it has been OK, does not mean that the ram issue is NOT now partly too blame for your problem.


    From your computer manual
    The recommended memory configurations are: matched memory module (s) installed in DIMM connectors 1 and 2 and another matched memory module(s) installed in DIMM connectors 3 and 4.

    Therefore matched memory modules in DIMM connectors 3 and 4 (black securing clips) and the same in DIMM 1 and 2.

    Dual channel ram
      My Computer


  3. Posts : 43
    Windows 10 build 16232
    Thread Starter
       #13

    OK, changed RAM.
      My Computer


  4. Posts : 1,615
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #14

    Cheers
    Please do NOT be annoyed, however, if I am continuing to help as I said


    1. Re this
    The most taxing thing I use my machine for is listening to tunes and playing Microsoft Solitaire.
    Please do not think I am being controversial, I thought you had to torrent software installed.
    qBittorrent 4.2.3
    so in an effort to help you as best as possible, that does not quite seem to fit with your statement above.
    you seem to have completely missed that - albeit I did not in essence ask for your reply to it.

    Without going into detail, the use of torrents changes the way I need to approach the issue.
      My Computer


  5. Posts : 43
    Windows 10 build 16232
    Thread Starter
       #15

    I am in no way annoyed. I use torrents for music.

    - - - Updated - - -

    It is, however, interesting to me that we are concentrating on this when the error message was directly referring to a DPC Watchdog Violation which appears to have something to do with either a problem with the machine mistakenly wishing to load a driver for ATA/ATAPI or an issue with one of the hard drives but both seem to be working fine and to echo that fact everything continues to work fine when the system is rolled back.
      My Computer


  6. Posts : 1,615
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #16

    Cheers
    The reason I was asking is that various unwanted attachments to torrents, from unknown sources can often contain all manner of malware in its widest terms, that may have all sorts of effects on your system.

    Please let me further review the logs etc and I will post back sometime later, it will be late, probably about 0100 hrs.
      My Computer


  7. Posts : 43
    Windows 10 build 16232
    Thread Starter
       #17

    I have reset everything. Reinstalled and updated MoBo Bios. Removed and reinstalled video card and reinstalled drivers. Removed and reinstalled all network BS (reset winsock et al), and removed and reinstalled soundcard. So far so good.
    Thank you for your assistance. Like they say on "The IT Crowd", have you tried turning it off and turning it back on again? Cheers.

    Spoke too soon. Still acting up BUT only, it seems. on the new facebook. Other webpages seem to work fine but when I go to the NEW Facebook it locks up and BSOD. I have switched back to the old version Of FB and the build) and may try upgrading again later....
    Last edited by CopperCliff; 11 Apr 2020 at 19:32. Reason: Add more info.
      My Computer


  8. Posts : 1,615
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #18

    Cheers
    I was just preparing my suggestions, but in view of the reset etc any suggestion now will be a likely waste of time, for both of us.
    IMHO it is best to wait, until you get a new crash dump and some further entries on freeze in event log and then start again if you wish to pursue it.
    FOR NOW
    I would connect the OS drive to SATA 0 or 1 whatever it is called on your Dell (I would have to look at your manual again and it is too late for me to do that now)

    I would leave the other SSD unconnected.
    I would also leave the WD drive unconnected.

    I would clean install the Insider 19603 to the ONE connected SSD checking in BIOS before the install that the BIOS is NOT set to RAID for that drive.

    I would then after the install has completed test the system.
    as a vanilla installation insofar as is possible for you to do so

    Then if it does not crash I would connect the other drives and
    restore your personal data.

    Test again and then reinstall your apps

    Of course this exercise depends on your ability to reinstall what you wish, that requires the installation media and you having such.

    I would of course create an image first in case my suggestions prove NOT to solve the problem.

    At the risk of seeming as though I am simply repeating what I said previously for the sake of it - please accept that it is IMHO best advice.

    I see the whole exercise of trying to run the latest Windows 10 Insider Builds on that computer as being very likely to result in continuing problems - even if you solve this one.
      My Computer


  9. Posts : 43
    Windows 10 build 16232
    Thread Starter
       #19

    Oh, I definitely realize what I am putting myself thru but, it's the only way we learn things, right? I have been putting insider builds in since they started. I rarely get beaten have learned a ton and met some great and very computer savvy people along the way.

    It's odd that this seems to flare up when I used FB and I will see in a while if it is just their new version that causes the system to collapse.

    I have no idea how to NOT set up this machine for RAID. It did that on it's own.

    The WD drive and the second SSD really have nothing of consequence on either of them. In fact, everything that is of any import is on another machine on the network. We will see, I guess, when I decide to upgrade, again and test.

    Again, thanks for your time and assistance.
      My Computer


  10. Posts : 1,615
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #20

    I have no idea how to NOT set up this machine for RAID. It did that on it's own.
    It is not unusual to encounter such, or indeed other changes on controllers when the computer cannot receive the proper update for the controller from the manufacturer of the computer - Dell or the controller site if not available at Dell

    The problem arises when the computer is forced to use either Windows 10 default drivers, an example being the graphics, where if there is no driver for 10 it uses Windows WDDM
    Check Windows Display Driver Model Version for WDDM Support in Windows and from there on the sub link to Microsoft
    If display hardware is attached to a Windows 8 computer without a driver that is certified to support WDDM 1.2 or later, the system defaults to running the Microsoft Basic Display Driver.
    as you can see on 10 it is the same but should be a WDDM 2.0 plus.
    If it cannot offer that it will default to lower in the case of older graphics.

    I only provide that as an example but the same principle exists on the controller driver.
    That of course presumes that the problem is the controller rather than other drivers for the system hardware.

    You also have to appreciate that the Insider builds, although even more susceptible to problems, as they are in effect testing versions are in this regard similar to the general release versions - what works OK on a given hardware or indeed software, does not work OK on a new version.
      My Computer


 

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