Pc Crashed into a blue screen randomly

Page 2 of 2 FirstFirst 12
  1. MisterEd's Avatar
    Posts : 500
    Windows 10 Pro 64-bit v20H2
    Thread Starter
       #11

    zbook said:
    Please perform the following steps:

    1) Turn off Windows updates of non-Microsoft drivers:
    Enable or Disable Driver Updates in Windows Update in Windows 10

    2) Uninstall AMD GPU using DDU

    3) Reinstall from the Acer website

    4) If there are recurrent BSOD caused by AMD GPU drivers install a driver from the AMD website

    5) If there are recurrent BSOD caused by AMD GPU drivers from both Acer and AMD websites plan to swap the GPU card
    If it starts crashing again I will simply reinstall Windows 10. I have spent far too much time on this aleady.

    Swap GPU cards on a laptop? If even reinstalling Windows 10 does not fix the problem then I will have to consider buying a new laptop. That will not make me happy since I bought it only 16 months ago.
      My Computers


  2. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Yes, if desktop can swap but not notebook.

    You can make a free backup image.

    Clean install Windows 10.

    Test the computer for stability / instability.

    If its stable you can reinstall applications.

    If it is unstable you can restore the image and look for other options.

    Macrium is widely used in Ten Forums:

    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect
      My Computer

  3. MisterEd's Avatar
    Posts : 500
    Windows 10 Pro 64-bit v20H2
    Thread Starter
       #13

    zbook said:
    Yes, if desktop can swap but not notebook.
    You can make a free backup image.
    Clean install Windows 10.
    Test the computer for stability / instability.
    If its stable you can reinstall applications.
    If it is unstable you can restore the image and look for other options.
    Macrium is widely used in Ten Forums:

    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect
    It's been three days now since I installed the latest video driver from Acer. Everything so far has been stable with no BSODs. Should this thread me marked solved or should I wait a few more days to make sure there aren't any more problems. In any case thank you zbook for being patient and working with me to solving my BSOD problem.
      My Computers


  4. Posts : 38,400
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Three days is typically a useful time period to observe for stability/instabiity.

    That's great news.

    You're welcome.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:15.
Find Us




Windows 10 Forums