Hardware Live Kernel event causing windows 10 version 1909 to crash

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  1. Posts : 6
    Windows 10
    Thread Starter
       #11

    Hi, thanks for your replies.

    Can I just check, I should carry out the first 11 steps from post 6 then rerun chkdsk?
      My Computer


  2. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Which steps were and were not completed?

    When all steps are completed the next step will be posted.
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #13

    All the steps have been completed as instructed except step 20 in post 6 as I do not have CCleaner installed.
      My Computer


  4. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    For step #21 please learn the methods to turn off the tool and return to the desktop: Windows Recovery Environment (RE) commands: reset and bootmode

    Make a new restore point:

    Create System Restore Point in Windows 10


    Start the tool with the 3 customized test settings in the Ten Forums link.

    Increase the customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

    Plan to run the tool for 48 hours and an additional 36 hours after the last BSOD.

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive


    There can be performance problems and slow boot while using the tool.
    If necessary the customized settings can be modified.

    Make sure no Microsoft drivers are tested.
    And make sure all non-Microsoft drivers are stress tested.


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


 
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