Bsod: Driver_power_state_failure

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  1. Posts : 38,433
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    The computer is using Windows 10.

    HP had not provided support after Windows 8.1 for this computer.

    So the BIOS upgrade is trial and error.
      My Computer


  2. Posts : 44
    Windows 10 Home
    Thread Starter
       #12

    Well I power cycled the computer and reran the BIOS update and it finished this time...

    BIOS version is now: AMI 8.15, 6/12/2014

    - - - Updated - - -

    I Understand. I didn't realize the computer was so old when I started this venture!!

    - - - Updated - - -

    Do you think the problem is fixed now that the SFC /SCANNOW reported: found corrupt files and successfully repaired them?
      My Computer


  3. Posts : 38,433
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    No, there were multiple problems.

    Please complete the steps in the prior post.
      My Computer


  4. Posts : 44
    Windows 10 Home
    Thread Starter
       #14

    OK, will do. I have to leave shortly so It will probably be tomorrow when I complete the tasks. Thanks so much again for your help.

    - - - Updated - - -

    I'm just getting back to this and now the computer wont boot at all. It gets warm but there is no disc activity per the disk activity light and no sign that the BIOS is loading. no "hp" logo on the screen. No activity at all in fact. I tried pulling the power cord and also holding down the power button. The only sign of life I can detect is that it seems to be trying to access the CD drive, I can feel the vibration of the drive head moving at boot time but I don't have any kind of recovery CD to put in to see if it will boot from a CD.

    I cant think its dues to the BIOS upgrade because it has booted since then but I'm really stuck now and don't know what do do next. I'd appreciate any advice or suggestions... Can this old computer be recovered?
      My Computer


  5. Posts : 38,433
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Run through these POST troubleshooting steps:


    What is POST?
    Computer POST and beep codes
    POST troubleshooting steps

    Report any beep codes.


    Find a flash drive.
    Find a working computer.
    Download and install HP UEFI hardware diagnostics (left side of this webpage) onto the flash drive
    https://www8.hp.com/us/en/campaigns/.../pc-diags.html

    Insert the flash drive into any USB on the problematic computer.
    Power on the computer and repetitively click F2.
    Run the HP UEFI diagnostics in system > extensive > loop until error
    Run this overnight for two or more loops.

    Find a camera or smartphone camera to take pictures and post images of the tests performed and results into the thread.
      My Computer


  6. Posts : 44
    Windows 10 Home
    Thread Starter
       #16

    Hi Again,

    Well, I read the info. There are no beeps at boot time. The only thing I can hear is the head of the optical drive being accessed.

    I downloaded the UEFI SW onto a flash drive but nothing happens when I press F2 sadly. I wonder if its because its an all-in-one with an external USB keyboard. Maybe it cant be accessed unless the BIOS is running?

    I put the flash drive into my new laptop that I used to create it and booted and hit F2 and the UEFI menu came up fine on my computer so I know the installation and the flash drive are fine.

    I'm not sure if theres much else I can do at this stage is there? I think if I had the SW on a CD I could see if that would load but I don't have another CD drive...

    - - - Updated - - -

    Just one more thing. There is a little mystery removable panel at the back as in the picture. It has a WiFi symbol on the door but it looks like a USB port with possible a WiFi adapter plugged in. Can this be used for loading the diag?

    I tried to attach it here and the site says its uploaded but I cant see the image. I hope you can...

    - - - Updated - - -

    100%x
      My Computer


  7. Posts : 38,433
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    Power on the computer and repetitively click F10.

    See if you can navigate to the BIOS UEFI diagnostics.
      My Computer


  8. Posts : 44
    Windows 10 Home
    Thread Starter
       #18

    Nothing sadly. The power button lights up (I can see now that itís dark outside) but nothing happens when I hit F10. 😢
      My Computer


  9. Posts : 38,433
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    Had you tried resetting the BIOS?

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computerís CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)



    Find a flash drive that you can format (> or 8 GB).

    On a working computer create a bootable Ubuntu flsh drive:

    Create a bootable USB stick on Windows | Ubuntu



    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld
      My Computer


  10. Posts : 44
    Windows 10 Home
    Thread Starter
       #20

    Ok, and thanks again for all your time spent on this. I removed the CMOS battery and with the power disconnected, held down the power button for 30 secs then reconnected the power but still nothing happens. With the back off, I can see the fans spinning and see the CD light come on but nothing appears on the screen. I haven't tested it, but I imagine the CMOS battery is dead after all these years. I couldn't see the jumper but there's another panel I can remove to look for it...
      My Computer


 
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