BSOD - Critical Process Died


  1. Posts : 1
    Windows 10 Pro
       #1

    BSOD - Critical Process Died


    Hi, could anyone check on my BSOD logs? I get the feeling it might be a hardware issue as I have reinstalled OS multiple times already and it still occurs. Thanks!

    BSOD sometimes shows CRITICAL_PROCESS_DIED. Though I do notice sometimes it showed UNEXPECTED_STORE_EXCEPTION.
      My Computer


  2. Posts : 13
    Windows 10 Home
       #2

    Two crashes looked to be linked to your system clock process based on the event logs, it seems like your OS clock and the BIOS clock are out of sync. I'd suggest going to your BIOS settings and seeing if the time matches up with a website like time.is
      My Computer


  3. Posts : 38,338
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Hi gomezgomez,

    Welcome to the Ten Forums BSOD forum.

    The logs displayed an out of date BIOS and problems with the drive.

    Please perform the following steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) Sometimes there are problems in the bios that produce BSOD

    The BIOS: Version/Date American Megatrends Inc. F1, 9/2/2014

    15) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

    16) Upgrade the BIOS to the most recent non-beta BIOS

    17) Sometimes there can be failure to boot after updating or resetting the bios

    18) Backup the computer files to another drive or to the cloud

    19) Make a backup image using Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    20) Create a brand new restore point.
    Create System Restore Point in Windows 10

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)

    21) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    22) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    23) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US
      My Computer


  4. Posts : 1,220
    Windows 8.1 Enterprise x64
       #4

    The crash dumps show that your computer's hard disk is not working properly, so it is reasonable to test it at SeaTools. In addition, yet update BIOS - GA-H81M-DS2 (Rev. 3.0) | Płyty głowne - GIGABYTE and Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant
      My Computer


 

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